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Mailroom Operations Specialist

2 months ago


Plainsboro, New Jersey, United States Compass Group Careers Full time
Job Description

We are currently seeking a Mailroom Operations Specialist to manage our mail and distribution services with exceptional customer service.

  • Position Overview: Responsible for the accurate and timely processing of all mail and distribution items.

Key Responsibilities:

  • Receive, sort, and deliver various mail items including interoffice mail and courier packages.
  • Maintain records of incoming and outgoing shipments, ensuring proper documentation.
  • Track and manage courier items, including certified and accountable shipments.
  • Package and label materials appropriately, adhering to safety regulations.
  • Research and route unidentified mail to the correct recipients.
  • Coordinate the staging and transportation of bulk mail items.
  • Monitor packages for any hazardous or suspicious materials.
  • Respond to customer inquiries and fulfill requests efficiently.
  • Maintain accurate records of all customer interactions and requests.
  • Perform additional duties as assigned.

Qualifications:

  • High School diploma or equivalent required.
  • Previous experience in customer service is preferred.
  • Certification in Dangerous Goods shipping is a plus.
  • Familiarity with domestic and international shipping regulations is advantageous.
  • Experience with shipping software from major carriers is preferred.

Benefits:

We offer a comprehensive benefits package for both full-time and part-time associates, including:

  • Retirement Plan
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits

Full-time positions also include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

About Compass Group: We are dedicated to excellence in foodservice and facility management, committed to diversity and equal opportunity in our hiring practices.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.

Applications are accepted on an ongoing basis.

We maintain a drug-free workplace.