Food and Beverage Server

2 weeks ago


Charlotte, North Carolina, United States World of Beer Full time

Position Title: Food and Beverage Server

Location: Charlotte, NC

Employment Type: Full-time

Industry: Hospitality

Department: Front of House Staff

Career Level: Hourly

Work Hours: Regular Full-time

Role Overview:

The primary objective of the Food and Beverage Server is to deliver an exceptional experience to every guest at World of Beer. This role involves assisting customers in selecting the ideal beverages and showcasing our diverse menu offerings. The goal is to ensure that each guest departs with a desire to return.

Service Standards:

Our mission is to enhance the customer experience by:

  • Providing a friendly and engaging atmosphere.
  • Delivering service that is casual, approachable, and tailored to the pace of our guests.
  • Actively promoting our high-quality food and beverage selections.
  • Encouraging guests to explore the variety of options available at World of Beer.

Qualifications:

The ideal candidate will possess:

  • An outgoing and energetic personality.
  • Strong communication skills for interacting with customers both in-person and over the phone.
  • The ability to collaborate effectively with team members.
  • Any required food or alcohol awareness certification within the first month of employment.
  • A warm and inviting demeanor.

Work Requirements:

Applicants should be prepared to:

  • Stand for extended periods while navigating the establishment.
  • Carry trays of food and beverages efficiently.
  • Perform physical tasks such as reaching, bending, and lifting up to 20 lbs.
  • Maintain a thorough understanding of the menu and share that knowledge with guests.
  • Adapt to a flexible schedule that meets the needs of the business.

This position is essential in creating memorable experiences for our customers and embodying the spirit of World of Beer.



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