Help Desk Support Specialist

1 month ago


Westbrook, Maine, United States JobRialto Full time

Are you looking for a challenging opportunity to grow your Help Desk career? Our client, a large and stable organization, is seeking a Help Desk Support Specialist to assist in setting up computers and mobile devices, handling walk-ins, and responding to calls and emails to support hardware and software.

This is a contract opportunity that offers a great chance to get your foot in the door of a growing organization with a great work environment.

Key Responsibilities:

  • Providing technical support for hardware and software issues
  • Configuring new computers and devices
  • Handling walk-ins and responding to calls and emails
  • Providing excellent customer service

Requirements:

  • Help Desk experience
  • Strong customer service mindset
  • Experience configuring new computers and devices
  • MS Office skills
  • Excellent communication skills

Education:

High School diploma or equivalent required



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