Frontline Member Service Representative

6 days ago


Denver, Colorado, United States Wal-Mart Full time

Join the Frontline Team at Sam's Club and take on a rewarding role as a Frontline Member Service Representative

About Us

At Sam's Club, we're committed to providing exceptional member service while fostering a culture of respect, inclusivity, and belonging. Our mission is to deliver outstanding results while putting our members first.

The Role

This position plays a crucial part in ensuring seamless customer experiences across our self-service checkout areas, retail stores, and other member-facing channels. As a Frontline Member Service Representative, you'll embody our company values by:

  • Providing top-notch customer service by actively listening to members' needs and addressing their concerns with empathy and solutions-driven thinking.
  • Maintaining high standards for store cleanliness, organization, and overall visual appearance.
  • Ensuring efficient transactions and resolving issues promptly, escalating when necessary.
  • Fostering positive relationships with colleagues, managers, and external partners to drive business growth and collaboration.

We're seeking candidates who are passionate about delivering exceptional service, have excellent communication skills, and can thrive in a fast-paced environment. If you're looking for a challenging yet rewarding career opportunity, let's explore how you can join our team

About You

We're looking for individuals with a proven track record of delivering exceptional customer service, preferably in a retail setting. Your experience working with mobile retail applications, operating front-end equipment (e.g., cash registers), and handling diverse customer interactions will serve as a strong foundation for this role.

What We Offer

As a Frontline Member Service Representative at Sam's Club, you'll enjoy:

  • A competitive hourly wage range between $20.00 and $27.00, reflecting your skills, location, and experience.
  • Premiums based on schedule, facility, season, or specific work performed, potentially adding up to $3.00 per hour.
  • A comprehensive benefits package, including medical, vision, dental coverage, 401(k) matching, and paid time off.
  • Opportunities for professional growth through continuous learning and process improvement initiatives.
  • A supportive work environment that encourages teamwork, open communication, and collaboration.

Ready to join the Sam's Club family and make a meaningful impact? Apply now to become a Frontline Member Service Representative and embark on an exciting journey with us



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