Program Operations Specialist

4 weeks ago


New York, New York, United States America Needs You Full time
Program Operations Specialist

America Needs You (ANY) is seeking a highly organized and detail-oriented Program Operations Specialist to support the National Program Director in the implementation of our Fellows Program in NY/NJ/IL.

The Program Operations Specialist will provide critical day-to-day administration and project management to all components of the national program operations, including internships, transfer, partnerships, and new e-learning initiatives.

The ideal candidate will have 1-3 years of experience in career counseling or a related field, a Bachelor's Degree, and strong project management skills.

Responsibilities include:

  • Providing day-to-day assistance to the national program operations team and directly supporting the National Program Director
  • Streamlining and managing the internship database and its structure
  • Tracking national partner opportunities and monitoring national partner dashboards
  • Reviewing qualifications/requirements against ANY Fellow qualifications
  • Using a national dashboard to track, report, and support internship outcomes monthly
  • Managing Internship Support calendar and co-leading Case Support Training meetings
  • Managing Fellow professional development grant distribution
  • Supporting the revision and creation of all internship outcome protocols and templates
  • Providing day-to-day support to and administering ANY's Learning Management System – Canvas
  • Assisting in the preparation and presentation of program-related information and updates to staff during monthly program meetings
  • Coordinating all career day logistics and collaborating with relevant staff to lead the content and run of the day for the event
  • Supporting ANY's new FirstGenU program by providing administrative support in all aspects of the program

Salary is in the low $50k range, commensurate with experience. This is a full-time, hybrid position.


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