Senior Backup and Storage Solutions Expert
4 weeks ago
As a Senior Backup and Storage Solutions Expert at the University of Texas at Austin, you will be responsible for the management of all backup services, including installation, configuration, administration, maintenance, troubleshooting, and escalation. This role also involves the management of all storage solutions (SAN/NAS) installation, configuration, administration, maintenance, troubleshooting, and escalation. Additionally, you will perform Windows/Linux computer systems installation, configuration, administration, maintenance, trouble shooting, and escalation support for servers, workstations, laptops, and virtual machines. You will also be responsible for documenting and maintaining processes, procedures, and configurations for backup and storage solution configuration and change management. Furthermore, you will perform backup and storage systems audits for compliance with established information assurance policies and configuration guidelines. Other related functions as assigned, including occasional systems administration support of Windows/Linux systems.
Key Responsibilities
Manage all backup services, including installation, configuration, administration, maintenance, troubleshooting, and escalation.
Manage all storage solutions (SAN/NAS) installation, configuration, administration, maintenance, troubleshooting, and escalation.
Perform Windows/Linux computer systems installation, configuration, administration, maintenance, trouble shooting, and escalation support for servers, workstations, laptops, and virtual machines.
Document and maintain processes, procedures, and configurations for backup and storage solution configuration and change management.
Perform backup and storage systems audits for compliance with established information assurance policies and configuration guidelines.
Provide occasional systems administration support of Windows/Linux systems.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field.
5+ years of experience in backup and storage administration.
Strong knowledge of Windows/Linux operating systems and backup and storage solutions.
Excellent problem-solving and analytical skills.
Ability to work in a team environment and provide excellent customer service.
Strong communication and interpersonal skills.
Ability to document and maintain processes, procedures, and configurations.
Working Conditions
This role requires a strong understanding of backup and storage solutions, as well as excellent problem-solving and analytical skills. The ideal candidate will have a strong background in Windows/Linux operating systems and backup and storage solutions. The University of Texas at Austin is an equal opportunity employer and welcomes applications from diverse candidates.
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