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Lane Bryant is a leading plus-size brand that has been empowering women for over 120 years. Our mission is to provide exceptional shopping experiences that make our customers feel confident and beautiful. As a Customer Specialist, you will play a critical role in achieving this mission by providing outstanding customer service and creating authentic connections with our customers.
The Role
In this role, you will be responsible for welcoming customers, engaging with them to understand their needs, and supporting their shopping experiences. You will also share your knowledge of our products and services with customers to outfit and inspire them. Additionally, you will uphold brand merchandising and visual standards for a clean, neat, and well-presented store. You will promote in-store events and company programs that support the brand and contribute to the store's success by maintaining the highest brand and execution standards.
What You'll Bring
To be successful in this role, you will need prior retail experience or customer-focused experience, a passion for styling and love of working with people, flexible availability, including evenings, weekends, and holidays, and the ability to read, write, and communicate in English. You will also need to be proficient with technology, including an ability to operate store systems accurately.
Benefits
As a member of the Knitwell Group, you will enjoy a range of benefits, including merchandise discount at our brands, support for your individual development, and opportunity for growth within our family of brands. You will also be part of a culture of giving back, with opportunities to support our philanthropic partners that benefit local communities.
