Customer Registration Representative
5 days ago
**Job Overview**
We are seeking a Customer Registration Representative to join our team at WVU Medicine. As a key member of our patient services department, you will play a critical role in ensuring seamless patient experiences.
In this role, you will be responsible for registering patients, verifying medical records, and processing orders. Your strong communication skills and ability to work effectively with various stakeholders will make you an asset to our team.
The ideal candidate will have a high school diploma or equivalent, with one year of experience in customer service. Preference will be given to candidates with experience in home medical equipment and insurance coverage, as well as ICD-10 and CPT-4 coding.
Key Responsibilities:
- Register patients accurately and efficiently
- Verify medical records and process orders in a timely manner
- Communicate effectively with patients, physicians, and other healthcare professionals
- Maintain accurate and detailed documentation of patient interactions
Requirements:
- High school diploma or equivalent
- One year of experience in customer service
- Ability to use computer software, fax machines, and other office equipment
- Strong communication and interpersonal skills
- Detail-oriented and organized with excellent time management skills
Estimated Salary Range:** $48,000 - $58,000 annually, depending on qualifications and experience. We offer competitive salaries, benefits, and opportunities for growth and development.
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