Service Technician
1 week ago
Job Title: Residential Service Technician
Company: ADT
ADT is a leading provider of smart home security solutions with a rich history of over 145 years. We are committed to empowering our customers to live more secure and confident lives. As a Residential Service Technician at ADT, you will play a vital role in troubleshooting, configuring, and programming security and automation solutions for our customers.
Key Responsibilities:
- Provide services for fire and carbon monoxide detection, networking, video solutions, and access control.
- Follow procedures for wired/wireless technology and connection processes.
- Test system signals/communication for proper service establishment.
- Demonstrate excellent customer service and help customers understand their home security.
Qualifications:
- Service experience.
- Technical aptitude.
- Strong verbal communication skills.
- Customer-focused mindset.
- Ability to thrive in uncertain situations.
- Valid driver's license.
- High School degree or equivalent.
What We Offer:
- Full benefits after 31 days of employment.
- Casual and engaging work environment.
- Medical, Dental, Vision, 401(k) with employer matching.
- Paid vacation time.
- Tuition reimbursement and employee referral bonuses.
- Career growth opportunities and development.
Position Summary:
The Residential Service Technician is responsible for troubleshooting security systems, advising customers on system status, and coordinating inspections and installations with relevant agencies. Responsibilities include locating and repairing equipment issues, preparing reports, and conducting equipment repairs.
Education/Certification:
- High school diploma or equivalent.
Experience:
- Minimum 2 years experience installing and inspecting/repairing security products.
Skills:
- Excellent communication skills.
- Ability to read electrical plans.
- Physical abilities for equipment maintenance.
- Valid driver's license.
Pay and Benefits:
The pay range for this role is based on experience and qualifications. We offer healthcare benefits, 401(k) with company match, disability coverage, life insurance, wellbeing benefits, paid time off, and paid holidays.
Learn More:
Visit our website for more information.
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