Assistant Manager
1 month ago
We're seeking a motivated and customer-focused individual to join our dynamic ice cream shop team as an Assistant Manager. As a key member of our team, you will be responsible for managing the retail operations of our shop, including planning, operations, equipment maintenance, marketing, and customer satisfaction.
Key Responsibilities:
- Manage the shop staff, ranging from 10 to 50 employees
- Develop and implement systems to support and comply with franchise operating systems
- Provide hands-on training support to ensure daily operations, customer relations, staff orientation, and cleanliness
- Establish a motivating work environment that encourages employee involvement and supports job advancement
- Supervise the implementation of shop policies and procedures
- Manage the procurement and storage of on-site inventories
- Adhere to in-store marketing plans and assist with local store marketing
- Run and operate a successful cake program
- Effectively communicate with internal and external customers, contractors, and suppliers
Requirements:
- Prior experience in customer service, cashier, associate, restaurant crew member, team member, or other part-time restaurant job
- Desirable experience in roles and brands such as Ben & Jerry's, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonald's, Taco Bell, Burger King, or In-N-Out Burger
What We Offer:
- Hourly rate: $17.50 per hour
- A motivating work environment that encourages employee involvement and supports job advancement
How to Apply:
Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would be a great fit for our team.
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