Assistant Manager

1 month ago


Glastonbury, Connecticut, United States Ben & Jerry's - Glastonbury Full time
Job Opportunity at Ben & Jerry's - Glastonbury

We're seeking a motivated and customer-focused individual to join our dynamic ice cream shop team as an Assistant Manager. As a key member of our team, you will be responsible for managing the retail operations of our shop, including planning, operations, equipment maintenance, marketing, and customer satisfaction.

Key Responsibilities:

  • Manage the shop staff, ranging from 10 to 50 employees
  • Develop and implement systems to support and comply with franchise operating systems
  • Provide hands-on training support to ensure daily operations, customer relations, staff orientation, and cleanliness
  • Establish a motivating work environment that encourages employee involvement and supports job advancement
  • Supervise the implementation of shop policies and procedures
  • Manage the procurement and storage of on-site inventories
  • Adhere to in-store marketing plans and assist with local store marketing
  • Run and operate a successful cake program
  • Effectively communicate with internal and external customers, contractors, and suppliers

Requirements:

  • Prior experience in customer service, cashier, associate, restaurant crew member, team member, or other part-time restaurant job
  • Desirable experience in roles and brands such as Ben & Jerry's, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonald's, Taco Bell, Burger King, or In-N-Out Burger

What We Offer:

  • Hourly rate: $17.50 per hour
  • A motivating work environment that encourages employee involvement and supports job advancement

How to Apply:

Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would be a great fit for our team.


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