Branch Customer Service Representative

2 days ago


Kalamazoo, Michigan, United States The Auto Club Group Full time
Job Title: Branch Customer Service Representative

Are you passionate about delivering exceptional customer service and sales experience? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at The Auto Club Group.

Job Summary:

The Branch Customer Service Representative will be the face of our branch, providing exceptional customer service and sales experience to our members. You will be responsible for promoting ACG products and services, generating revenue by improving member awareness, and participating in office events to drive sales.

Key Responsibilities:
  • Provide sales and support services to members, including greeting, servicing, and selling membership, travel products, and banking products.
  • Generate leads, update members on travel and insurance specials, and provide travel information.
  • Respond to customer inquiries and refer to senior staff or agent when appropriate.
  • Provide cashiering services to members, including taking and processing payments for insurance policies, travel, and sale of tickets.
  • Receive and resolve member/customer complaints and seek assistance from management when necessary.
  • Provide administrative support to the travel and/or insurance sales staff during peak periods.
  • Conduct outbound promotional calls for insurance and/or travel products.
Requirements:
  • High School Diploma or equivalent.
  • Working in a customer-focused environment.
  • Providing customer-focused service and timely solutions to problems.
  • Microsoft Office applications.
  • Taking personal responsibility in seeking solutions to problems.
  • Multi-tasking and prioritizing tasks to meet office customer service goals.
What We Offer:

As a Branch Customer Service Representative at The Auto Club Group, you will enjoy a competitive hourly wage of $20.69, with additional incentives and an annual bonus potential based on performance. You will also receive excellent and comprehensive benefits packages, including medical, dental, and vision benefits, 401k match, paid parental leave, and more.

Why Join Our Team?

The Auto Club Group is a dynamic and inclusive organization that values diversity and promotes a culture of excellence. We offer opportunities for professional growth and development, and our team members are passionate about delivering exceptional service and sales experience to our members.

Join our team and become a part of something bigger. Apply now to become a Branch Customer Service Representative at The Auto Club Group



  • Kalamazoo, Michigan, United States The Auto Club Group Full time

    Join The Auto Club Group TeamWe are seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at The Auto Club Group. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to the growth and success of our...


  • Kalamazoo, Michigan, United States Holiday Companies Full time

    Customer Service Representative Job DescriptionHoliday Stationstores is seeking a Customer Service Representative to join our team at our Portage St location. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, ringing up sales on the cash register, and performing multi-function operations of the...


  • Kalamazoo, Michigan, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Main Responsibilities:Greet customers and create a positive atmosphere in the store.Take customer orders using our Point of Sales System and ensure...


  • Kalamazoo, Michigan, United States Metro Toyota Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Kalamazoo, Michigan, United States Rentokil Inc Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction.Key...


  • Kalamazoo, Michigan, United States PNC Financial Services Group Full time

    Customer Service Representative Role OverviewWe are seeking a skilled Customer Service Representative to join our team at PNC Financial Services Group. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries and issues in a timely and professional manner.Key...


  • Kalamazoo, Michigan, United States Smart Planet Software Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Provide...


  • Kalamazoo, Michigan, United States INITIAL, INC. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil North America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction with our products...


  • Kalamazoo, Michigan, United States Sabrina Pritchett-Evans - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeAre you a people person with a passion for building strong relationships? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a...


  • Kalamazoo, Michigan, United States Metro Toyota Full time

    {"h1": "Customer Service Representative", "p": "At Metro Toyota, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for...


  • Kalamazoo, Michigan, United States Domino's Pizza LLC Full time

    About RPM PizzaRPM Pizza is a family-owned business with over 40 years of experience as one of the largest Domino's franchises in the United States. We operate over 175 stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana.Job DescriptionAs a Customer Service Representative (CSR) at RPM Pizza, you will be the first point of...


  • Kalamazoo, Michigan, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled Customer Service Representative to join our team in Kalamazoo, MI. As a key member of our Video Banking Center, you will play a critical role in delivering exceptional customer experiences and supporting our strategic vision.Key Responsibilities:Provide top-notch customer service and...


  • Kalamazoo, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Ensure orders are organized and accurate.Create a great customer experience by...


  • Kalamazoo, Michigan, United States Smart Planet Software Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Smart Planet Software. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide timely and effective support to customers via phone,...


  • Kalamazoo, Michigan, United States Metro Toyota Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Kalamazoo, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Portage St restaurant.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are accurate and organizedMaintain a clean and...


  • Kalamazoo, Michigan, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled Customer Service Representative to join our team in Kalamazoo, MI. As a key member of our Video Banking Center, you will play a critical role in delivering exceptional customer experiences and supporting our strategic vision.Key Responsibilities:Provide top-notch customer service and...


  • Kalamazoo, Michigan, United States Speedway Full time

    Speedway is committed to your success. We offer full and part-time opportunities that work with your schedule. Our benefits include weekly paychecks, paid holidays, paid vacation, medical, dental, life, and vision insurance, tuition reimbursement, and more.As a Customer Service Representative, you will:* Meet and exceed customer expectations on every visit*...


  • Kalamazoo, Michigan, United States Rentokil Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction.Key ResponsibilitiesProvide timely and effective...


  • Kalamazoo, Michigan, United States Sabrina Pritchett-Evans - State Farm Agent Full time

    Job OverviewAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you!As a Customer Relations Representative for Sabrina Pritchett-Evans - State Farm Agent, you will be responsible for building and maintaining strong...