Home Services Representative

1 week ago


Bessemer, Alabama, United States Aux Home Services Full time
Unlock a World of Possibilities

About Us:

Aux Home Services is your trusted partner for all heating, cooling, plumbing, and electrical needs. Our team of experts has been serving the Birmingham region for over 30 years, delivering top-notch service experiences that exceed customer expectations.

Salary Range: $28,000 - $32,000 per year, with opportunities for performance-based bonuses and growth potential.

The Role:
  • We are seeking a skilled Home Services Representative to join our customer-centric team. As a key member of our team, you will provide exceptional service to our customers, addressing their inquiries, resolving issues, and ensuring satisfaction.
  • Your responsibilities will include scheduling service appointments, maintaining accurate customer records, and communicating effectively with technicians to relay customer information and service requests.
  • You will also assist with administrative tasks, educate customers about available products and services, and collaborate with other team members to ensure seamless service delivery.

Requirements:

  • Confidence in your abilities and a strong belief in yourself and our company mission.
  • Excellent telephone demeanor and a focus on providing exceptional customer empathy.
  • Ability to work collaboratively with co-workers to achieve tasks efficiently and in the best interest of our customers.
  • Authorization to work in the US is required.

Benefits:

  • Medical, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Continued education opportunities.
  • Employee discounts.
  • Health savings account.
  • Job training and development programs.
  • Paid holidays and PTO.
  • Referral program.
  • Uniforms.

What We Offer:

  • A supportive and inclusive work environment where every team member feels valued and heard.
  • Ongoing training and development opportunities to help you grow professionally.
  • A commitment to excellence, prioritizing punctuality, cleanliness, and transparent pricing.
  • A customer-centric approach that exceeds expectations and makes a meaningful impact on our customers' lives.


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