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Part-Time Food Sales Representative

2 months ago

Birmingham, Alabama, United States Selfridges & Co. Full time

Part-Time Food Sales Representative

Role Overview

As a Part-Time Food Sales Representative, you play a crucial role in delivering the exceptional service that our customers expect from Selfridges. Your commitment to maintaining high retail standards, staying informed about product offerings, and ensuring stock availability is essential to our success. You will be the knowledgeable point of contact for customers, equipped with insights about our latest events and unique services.

Key Responsibilities

  • Provide outstanding service to customers by building relationships, sharing product insights, and addressing their needs.
  • Handle returns and exchanges, assisting customers in finding suitable alternatives or utilizing our online services.
  • Collaborate with team members to create memorable customer experiences, understanding that the role extends beyond mere sales.
  • Manage customer feedback constructively to enhance service quality and retail standards.
  • Oversee stock management in your department, including unpacking deliveries and conducting inventory audits.
  • Adapt to daily challenges and be prepared to work across various departments, bringing your service excellence and teamwork spirit.
  • Stay informed about the latest trends and competitor activities to enhance your product knowledge.
  • Follow health, safety, and security protocols, actively contributing to the prevention of stock loss.

The Ideal Candidate

  • A strong communicator, able to engage positively with diverse customers.
  • Well-informed about products and market trends, participating in training to enhance knowledge.
  • A sales and service expert, dedicated to delivering exceptional experiences and proactively offering additional services.
  • A committed team member, responsible for maintaining stock levels and inspiring others to uphold high standards.
  • A problem solver, willing to go the extra mile to resolve customer issues and tailor your approach to individual needs.
  • Flexible and responsive to business requirements, taking on responsibilities beyond the standard role.
  • A trusted colleague, embodying our values and contributing to a positive work environment.

About Selfridges & Co.

Selfridges is more than just a retail space; it is a vibrant social hub where culture and commerce intersect, creating a unique atmosphere we proudly refer to as the Selfridges spirit. Our mission is to brighten the world around us, welcoming everyone to experience our offerings.

Our Commitment to Excellence

Recognized multiple times as The World's Best Department Store, we take pride in our achievements, including accolades for our sustainability initiatives. Since our inception, we have continuously evolved to redefine shopping and social experiences.

Benefits and Opportunities

Joining Selfridges comes with numerous benefits, including:

  • Competitive salary with bonus and commission opportunities.
  • Discounted gym memberships and pension contributions.
  • Access to training programs for career development.
  • Volunteer days and exclusive behind-the-scenes experiences.