Deskside Support
6 days ago
This Onsite position is open to any qualified applicant in the United States. A qualified applicant must be local to Lake Forrest, Illinois or be open to relocation to Illinois. Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to lead the business in a secure environment. Job Title: Deskside Support / Field Services - Onsite Required skills: experience on the SCCM, Intune and AVD Field Services, Desktop Support- Remote, Windows 10, LAN and WAN and Service Now Job Duties and Responsibilities: Leads all activities related to the staffing and operation of a deskside support team Plans, prioritizes, and schedules deskside support activities to ensure continuity of service Leads, directs, evaluates, and develops deskside staff to ensure that users receive proficient and timely service Analyzes deskside support inquiries to identify recurring problems, recommend solutions, and identify areas where deskside service can be improved Ensure that deskside support staff use and maintain problem management databases or other help desk software so that deskside support activities and performance can be supervised Develop problem-solving guidelines, checklists, or other materials to assist deskside support staff in responding to user problems that are recurring or routine Evaluates Deskside Support Systems and Processes for efficiencies and recommend improvements, as needed Take care of intensified inquiries from the deskside support team members Manages one or more small to medium-sized teams consisting of a few disciplines. Perform annual/semiannual performance reviews Address's deskside support technicians when technicians are raised by customer Salary and Other Compensation: Applications will be accepted until December 8,2024. The annual salary for this role is between $37,804 to$74,500 depending on the experience and other qualifications of the successful candidate. This job is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and is subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #LI-DC1 #CB #Ind123
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Deskside Support
1 week ago
Lake Forest, United States Cognizant North America Full timeThis Onsite position is open to any qualified applicant in the United States. A qualified applicant must be local to Lake Forrest, Illinois or be open to relocation to Illinois. Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS),...
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Deskside Support
6 days ago
Lake Forest, United States Cognizant Full timeThis Onsite position is open to any qualified applicant in the United States. A qualified applicant must be local to Lake Forrest, Illinois or be open to relocation to Illinois. Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice...
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Deskside Support
4 days ago
Lake Forest, United States Cognizant Full timeThis Onsite position is open to any qualified applicant in the United States. A qualified applicant must be local to Lake Forrest, Illinois or be open to relocation to Illinois. Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice...
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Deskside Support
5 days ago
Lake Forest, United States Cognizant Full timeThis Onsite position is open to any qualified applicant in the United States. A qualified applicant must be local to Lake Forrest, Illinois or be open to relocation to Illinois. Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice...
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Deskside Support Technician
2 months ago
Lake Mary, United States eNGINE Full timeeNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging...
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Deskside Support Technician
4 weeks ago
Lake Mary, FL, United States eNGINE Full timeeNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging...
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IT Technical Specialist I
4 weeks ago
Lake Forest, United States STAAR Surgical Full timeThis a full-time temporary(12-month) position.JOB OVERVIEWAs an IT Technical Specialist within STAAR Surgical's Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization supporting IT business solutions and roadmaps. In summary this position supports helpdesk and...
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IT Technical Specialist I
2 months ago
Lake Forest, United States STAAR Surgical Full timeThis a full-time temporary(12-month) position.JOB OVERVIEWAs an IT Technical Specialist within STAAR Surgical’s Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization supporting IT business solutions and roadmaps. In summary this position supports helpdesk and...
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Deskside Support
2 weeks ago
Salt Lake City, United States HCL Technologies Full timeJob Description: -Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:Provide customer...
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IT Technical Specialist I
4 weeks ago
Lake forest, CA, United States STAAR Surgical Full timeThis a full-time temporary(12-month) position.JOB OVERVIEWAs an IT Technical Specialist within STAAR Surgical’s Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization supporting IT business solutions and roadmaps. In summary this position supports helpdesk and...
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Deskside Support
2 weeks ago
Salt Lake City, UT, United States HCL Technologies Full timeJob Description: - Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide...
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lake villa, United States Robert Half Full timeOur client is looking for a skilled Help Desk Specialist to join their team on a contract to hire opportunity. This role will be located onsite at their Mt Prospect, IL office 2-4 days a week & 1-2 days a week onsite at their Lake Villa, IL office. MUST be comfortable commuting to BOTH locations! The ideal candidate will have 2+ years of prior IT support...
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Help Desk Specialist
3 weeks ago
Lake Villa, United States Robert Half Full timeOur client is looking for a skilled Help Desk Specialist to join their team on a contract to hire opportunity. This role will be located onsite at their Mt Prospect, IL office 2-4 days a week & 1-2 days a week onsite at their Lake Villa, IL office. MUST be comfortable commuting to BOTH locations! The ideal candidate will have 2+ years of prior IT support...
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lake villa, United States Robert Half Full timeOur client is looking for a skilled Help Desk Specialist to join their team on a contract to hire opportunity. This role will be located onsite at their Mt Prospect, IL office 2-4 days a week & 1-2 days a week onsite at their Lake Villa, IL office. MUST be comfortable commuting to BOTH locations! The ideal candidate will have 2+ years of prior IT support...
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IT Help Desk Technician
3 weeks ago
Lake Mary, United States Larjar, Inc. Full timeThe Help Desk Technician maintains highly available client and mobile voice and data systems for the enterprise under the direction of the Senior Director of Technology. Pay salary $43,888 + dependent upon experience, with opportunity for career growth and development. Monday - Friday, Daytime hours + Oncall some weekends. Please note: this position is in...
