Guest Experience Associate

3 weeks ago


Falmouth, United States AutoCamp Hospitality Group Full time

Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.


AutoCamp is seeking a Front Desk Associate to greet and welcome guests to AutoCamp and helps to make them feel comfortable in the environment. The person in this position will check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to ensure total customer satisfaction.


AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations we call it Outdoor Hospitality.


Sound good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.





ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Greet and welcome guests by speaking in a warm, friendly and courteous manner.
  • Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
  • Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to AutoCamp's policies.
  • Collect and distributes messages for guests.
  • Pre-register, block and take same day reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
  • Resolve guest complaints and assists with inquiries that relate to AutoCamp's services, events, directions, local attractions, etc.
  • Assist in solving billing discrepancies.
  • Perform cancellations according to procedures.
  • Perform any other duties as requested by Supervisor.

DESIRED SKILLS AND EXPERIENCE

  • Ability and comfort in working with cloud based applications; knowledge of Google Suite products preferred.
  • Strong relational skills.

EDUCATIONAL REQUIREMENTS AND PREFERENCES

  • Required: customer service background.
  • Preferred: college degree in hospitality, business administration or similar.

THE RIGHT PERSON WILL...

  • Be well groomed and have a keen sense of style and an appreciation for good design.
  • Practice thoroughness and an attention to detail.
  • Possess excellent and attentive customer service.
  • Be like a MacGyver, and able to find solutions when issues arise.




Compensation details: 20-20 Hourly Wage



PI9fece219ce63-31181-35280883



  • Falmouth, United States Disability Solutions Full time

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.AutoCamp is seeking a Front Desk Associate to greet and welcome guests to AutoCamp and helps to make them feel comfortable in the environment. The person in this...


  • North Falmouth, Massachusetts, United States Sea Crest Beach Hotel Gallery Full time

    Job SummaryWe are seeking a skilled Maintenance Technician to join our team at Sea Crest Beach Hotel Gallery. As a key member of our hotel operations team, you will be responsible for ensuring the hotel's facilities and equipment are well-maintained and functioning properly.Key ResponsibilitiesPreventative Maintenance: Perform routine checks and maintenance...


  • Falmouth, United States The Coonamessett Full time

    Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep...


  • Falmouth, United States The Coonamessett Full time

    Job DescriptionJob DescriptionDo you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with...


  • Falmouth, United States The Coonamessett Full time

    Description Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to...

  • Guest Room Attendant

    2 weeks ago


    Falmouth, Massachusetts, United States The Coonamessett Full time

    The Coonamessett is seeking a dedicated Housekeeper to uphold our commitment to guest satisfaction throughout their stay. Key Responsibilities: Ensure that guest accommodations are immaculate and meet our high standards prior to guest arrival.Perform a variety of cleaning tasks including mopping, vacuuming, making beds, changing linens, and laundering...


  • Falmouth, Massachusetts, United States The Coonamessett Full time

    Are you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the role of Guest Services Coordinator at The Coonamessett may be the perfect opportunity for you. In this position, you will serve as the initial point of contact for visitors, managing communications, scheduling appointments, and assisting with...


  • Falmouth, MA, United States Global Partners Full time

    Job Description: Now Hiring for Guest Service Associates - Full-time and/or Part-timeAbout Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On...


  • Falmouth, Massachusetts, United States The Coonamessett Full time

    Are you enthusiastic about providing exceptional service and ensuring guests have a memorable experience? The role of a receptionist at The Coonamessett is vital in creating a welcoming atmosphere. You will serve as the initial point of contact, managing phone inquiries, coordinating appointments, arranging travel logistics, and overseeing mail and package...


  • East Falmouth, Massachusetts, United States Sacconnesset Golf Club Full time

    As a Culinary Service Associate at Sacconnesset Golf Club, your role will be to provide outstanding food service to our patrons, ensuring they enjoy a memorable dining experience.Key Responsibilities:Familiarize yourself thoroughly with our menu offerings.Efficiently deliver meals to our valued guests.Collaborate closely with both front-of-house and...


  • East Falmouth, Massachusetts, United States Sacconnesset Golf Club Full time

    As a Culinary Service Associate at Sacconnesset Golf Club, your role will be to provide outstanding food service to our patrons, ensuring they enjoy a memorable dining experience.Key Responsibilities:Familiarize yourself thoroughly with our menu offerings.Efficiently deliver meals to our valued guests.Collaborate closely with both front-of-house and...


  • East Falmouth, Massachusetts, United States Sacconnesset Golf Club Full time

    As a Culinary Service Associate at Sacconnesset Golf Club, your role will be to provide outstanding food service to our patrons, ensuring they enjoy a memorable dining experience.Key Responsibilities:Familiarize yourself thoroughly with our menu offerings.Efficiently deliver meals to our valued guests.Collaborate closely with both front-of-house and...


  • East Falmouth, Massachusetts, United States Sacconnesset Golf Club Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Food Runner to join our team at Sacconnesset Golf Club. As a Food Runner, you will play a critical role in delivering exceptional food service to our members and guests.Key Responsibilities:Menu Knowledge: Familiarize yourself with our menu offerings and be able to answer questions from...


  • Falmouth, United States Snow and Jones Full time

    Job DescriptionJob DescriptionOverviewNow Hiring: Customer Service AssociateLocation: Falmouth, MACompensation: $23 hourlySchedule: Full Time M-F 8:00 - 4:30Snow and Jones, Inc. is a premier plumbing and heating wholesale distributor. Since 1952 we have been a family owned business providing the South Shore and Cape Cod with exceptional products and customer...


  • Falmouth, United States Snow and Jones Full time $20 - $23

    Job DescriptionJob DescriptionOverviewNow Hiring: Counter Sales AssociateLocation: Falmouth, MACompensation: $23 hourlySchedule: Full Time M-F 8:00 - 4:30Snow and Jones, Inc. is a premier plumbing and heating wholesale distributor. Since 1952 we have been a family owned business providing the South Shore and Cape Cod with exceptional products and customer...


  • Falmouth, Massachusetts, United States The Cape Cod Five Cents Savings Bank Full time

    POSITION OVERVIEW: The Senior Banking Associate will engage with clients in a dynamic role, delivering outstanding service and support to customers at the Bank's retail locations. This position involves assisting clients with their daily banking needs, addressing inquiries, resolving issues, and facilitating transactions. The Senior Banking Associate will...


  • Falmouth, United States Hannaford Supermarkets Full time

    Address: USA-ME-Falmouth-65 Gray Road Store Code: Store 08222 Deli (7243226) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but...


  • Falmouth, United States Hannaford Supermarkets Full time

    Address: USA-ME-Falmouth-65 Gray Road Store Code: Store 08222 Deli (7243226) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but...


  • Falmouth, Massachusetts, United States Vista Veterinary Hospital Full time

    About UsVista Veterinary Hospital is a privately-owned small animal hospital with a growing clientele. We're a friendly, passionate group who loves what we do, and it shows in our approach to clients, patients, and each other.Job SummaryWe're seeking an experienced associate veterinarian to join our team. As a key member of our hospital, you'll be...


  • Falmouth, United States Staples Full time

    Job DescriptionAs a Selling Solutions Advisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You'll provide exceptional customer service and have our customer's needs in mind while helping them find products and providing solutions (training provided).Get great perks. Bonus plan,...