Credit Specialist
2 days ago
Full time Credit Assistance Specialist openings in Tampa, FL with a major healthcare company Starting ASAP Apply now to Chris Meyer with A-Line
*100% onsite in Tampa, FL
Credit Assistance Specialist Pay Rate: $25.92 per hour
Credit Assistance Specialist HOURS: Monday-Friday 2nd shift
Position Summary:
This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs
Credit Assistance Specialist Job Responsibilities:
· Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
· Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
· Determines the right solution for the client while staying within collections compliance guidelines
· Demonstrates empathy for the client’s situation using ethical behavior that is consistent with the bank’s code of conduct
· Achieves quality standards and meets key performance indicators
· Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses
Credit Assistance Specialist Required skills
· Active Listening
· Attention to Detail
· Client Solutions Advisory
· Oral Communications
· Account Management
· Adaptability
· Collaboration
· Data Collection and Entry
· Interpret Relevant Laws, Rules, and Regulations
· Liquidity Management
Credit Assistance Specialist Preferred Skills/Experience:
- Experience in the banking/financial industry
Why Apply:
- Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
- GREAT Hours Monday through Friday, 40 hours per week, No Weekends
- Competitive Pay Rate
If you think that this Credit Assistance Specialist position is a good fit for you, please apply to Chris Meyer via this posting for immediate consideration
Banking, banker, call center, financial, finance, finances, contact center
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