Sr. Agency Operations Associate

1 month ago


CHARLOTTE, United States Capital One Careers Full time
Center 1 (19052), United States of America, McLean, Virginia

Sr. Agency Operations Associate - Cash Team

Multifamily Loan Servicing is a division of the Capital One Commercial Bank, this team supports numerous critical processes and transactions. By cultivating innovative solutions and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and customers. One of the most impactful groups in the Loan Servicing team is the Cash Team. 

The Multifamily Investor Reporting team supports a total loan portfolio of $35BN and provides ongoing support for the life of the loan. The organization focuses on delivering scale and efficiency, mitigating operational risk, providing a smooth customer experience and enabling talented associates to excel.

Responsibilities

  • Reconcile all payments received vs. posted to ensure all payments are processed in accordance with Reg AB requirements. Partner with internal stakeholders to resolve outages.

  • Actively manage and seek resolution for payments held in suspense. 

  • Execute outgoing wires requests from Closing, Insurance, Tax, Loan Operations and Investor reporting teams.

  • Initiate ACH payments and process incoming Insurance Loss checks.

  • Review documentation received with each request to ensure information is complete and required signatures are included, set wire up in wire system, assist with execution of book transfers.

  • Maintain reporting on payments billed and not received.

  • Provide a population of payments not received to the Asset Management team for borrower follow-up.  

  • Assist in initial and ongoing review of departmental procedures. 

  • Participate in planning, testing and implementing projects aimed to streamline and or automate manual tasks.

  • Assist and coordinate on various projects, including technology-based, data integrity, remediation, and efficiency-enhancing. 

Basic Qualifications

  • Bachelor’s Degree or Military Experience

  • At least 2 years of Commercial Banking or Loan Operations experience

Preferred Qualifications

  • 3+ years of Commercial Bank Operations, Loan Servicing, Risk, Compliance or Government Sponsored Entities (GSE) experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CommOps



 

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


  • Sous Chef

    1 month ago


    Charlotte, North Carolina, United States SR COMPANIES LLC Full time

    Job Title: Sous ChefJob Summary:Sr. COMPANIES LLC is seeking a skilled and experienced Sous Chef to join our culinary team. As a key member of our kitchen staff, you will be responsible for preparing and cooking a variety of food for residents, families, and visitors. If you have a passion for delivering exceptional dining experiences and are skilled in...


  • CHARLOTTE, United States Capital One Careers Full time

    Center 1 (19052), United States of America, McLean, VirginiaPrincipal Agency Insurance AssociateThe Principal Agency Insurance Associate will be responsible for monitoring insurance and related documents and making insurance disbursements for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac and Ginnie Mae...

  • Sr. Associate

    7 days ago


    Charlotte, United States Cognizant North America Full time

    About Us: Cognizant is one of the world's leading professional services companies, redefining clients' business, operating, and technology models for the digital era. Our outstanding industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S. Learn how Cognizant helps...


  • Charlotte, North Carolina, United States SR COMPANIES LLC Full time

    Kitchen Operations Director">We are seeking a seasoned Sous Chef to serve as our Kitchen Operations Director at Trevi Senior Living in Charlotte, NC. In this role, you will be responsible for overseeing the daily kitchen operations, including food preparation, menu planning, and inventory management.">The successful candidate will have a strong background in...

  • Sr. Accountant

    4 weeks ago


    Charlotte, United States Robert Half Full time

    Job DescriptionJob DescriptionHybrid Senior Accountant!We are offering an exciting opportunity in the manufacturing sector located in Charlotte, North Carolina, United States. We are in search of a Sr. Accountant who will play a crucial role in our team. As a Sr. Accountant, you will be entrusted with tasks related to customer applications, customer records,...

  • Sales Associate

    5 months ago


    Charlotte, United States Brian Mitchell Agency Full time

    The Brian Mitchell Agency is looking for successful Sales Associates near the Charlotte, NC area who exhibit a winning mindset, derive satisfaction from making a positive difference in people's lives, appreciate a highly regarded work environment, and possess a strong enthusiasm for continuous learning. At the Brian Mitchell Agency, our goal is to...


  • Charlotte, United States PeopleSolutionsNOW Full time

    PeopleSolutionsNOW is conducting a talent search on behalf of a MassMutual Firm (The Pelora Group)MUST LIVE IN CHARLOTTE. Four days per week in office | 1 day remote. ONLY APPLICANTS HOLDING AN ACTIVE SERIES 7, 24 & 63 WILL BE CONSIDERED.This position is a great entry point for applicants who are interested in a career in compliance.OverviewThe Associate...


  • Charlotte, North Carolina, United States Dickerson And Associates Llc Full time

    Job OverviewDickerson And Associates Llc is seeking a talented and results-driven Agency Office Manager to join our team in the [Area/City name] area. As an Agency Office Manager, you will be responsible for leading a team of insurance professionals, driving business growth, and improving customer satisfaction.Key Responsibilities:Developing and implementing...

  • Sr. Associate

    2 days ago


    Charlotte, NC, United States Cognizant Technology Solutions Full time

    About Us: Cognizant is one of the world's leading professional services companies, redefining clients' business, operating, and technology models for the digital era. Our outstanding industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S. Learn how Cognizant helps...

  • Sr. SDET

    2 months ago


    Charlotte, United States Diverse Lynx Full time

    Position : - Sr. SDET Duration : Long term contract SDET - Sr. Level Role - Neds C#, Selenium, Automation, API Testing, Azure DevOps, SpecFlow. The IT Business Systems Delivery (BSD) Customer Engagement Pega team collaborates with our Customer Operations and Energy Services business partners to support, manage, and implement a portfolio of IT system...


  • Charlotte, United States Manpower Group Inc. Full time

    Our client in the technology industry is seeking a Sr. Cisco Network Engineer to join their team. As a Sr. Cisco Network Engineer, you will be part of the Network Operations Break/Fix Support team supporting various departments. The ideal candidate will have excellent problem-solving skills, the ability to multitask, and a passion for delivering high-quality...


  • CHARLOTTE, United States Capital One Careers Full time

    Plano 3 (31063), United States of America, Plano, TexasAgency Asset Manager I - Principal Associate - Collateral RiskThe Asset Manager (Principal Associate) will be a member of the Agency Asset Management - Risk Mitigation team managing collateral risk for both Fannie Mae and Freddie Mac loans. This associate will also be responsible for managing...


  • Charlotte, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity in the IT industry, located in Charlotte, North Carolina. The role of a Project Manager/Sr. Consultant is crucial to our team. You would be tasked with monitoring and managing both technical and non-technical aspects of various IT projects, ensuring successful delivery...

  • nCino Sr. Developer

    4 weeks ago


    Charlotte, United States Lorven Technologies Full time

    Hello , Our client is looking for an S nCino Sr. Developer with a Long-Term Contract project in Charlotte, NC / Phoenix, AZ(Onsite) below is the detailed requirement. Job Role: nCino Sr. Developer Location: Charlotte, NC / Phoenix, AZ (Onsite) Duration: Long Term Required skillset: SFDC Development experience (LWC,Apex) nCino Configuration and security...

  • Sr UX Designer

    4 months ago


    Charlotte, United States TEKsystems Full time

    Job DescriptionJob Description 1) Enterprise level experience (Ideally Fortune 40 company)2) Axure exp. for wire-framing3) Adobe creative suite experience Job Description: Scope: We are looking for a Sr. Designer to help with UX/ Interaction Design. This person will be a part of the Enterprise UX team which handles all the digital design work for...


  • Charlotte, North Carolina, United States Novant Health - Agency - Reddot Full time

    Job Title: Operational Technologist - Surgical Team MemberAbout UsNovant Health - Agency - Reddot is a leading healthcare provider committed to delivering exceptional patient care and service. Our team of dedicated professionals shares a passion for innovation, quality, and community involvement.Compensation & BenefitsThe estimated salary for this position...


  • Charlotte, United States JLL Full time

    The Position Our dedicated on-account Business Intelligence (BI) team is seeking a Business Intelligence and Analytics Sr. Analyst. The role joins a broader team of BI professionals supporting a large strategic client with a key focus on producing a growing array of BI solutions (dashboards, reports, apps, workflows etc.). Our top talent team is on a journey...


  • Charlotte, North Carolina, United States Novant Health - Agency - Reddot Full time

    Job DescriptionThe Surgical Technologist plays a vital role in ensuring the safe and effective conduct of invasive surgical procedures at Novant Health - Agency - Reddot.About the Role:Facilitate the operative procedure under conditions that maximize patient safety.Work closely with surgeons, registered nurses, and other healthcare professionals to deliver...


  • Charlotte, North Carolina, United States Novant Health - Agency - Reddot Full time

    Job Title: Surgical Operating Room AssistantSurgical Operating Room Assistants work under the supervision of a surgeon and registered nurse to facilitate the safe and effective conduct of invasive surgical procedures.About Novant Health - Agency - ReddotWe are a leading healthcare organization dedicated to delivering remarkable patient experiences in every...


  • Charlotte, United States Ryan Consulting Group Full time

    Job DescriptionJob DescriptionTitle: Sr. Instructional DesignerType: 12-month contract - will likely extend Location: Fully remoteComp: $35-$45/hr Summary: The primary purpose of this role is to design and develop learning solutions that result in achievement of defined performance objectives. This includes responsibility for planning, organizing, and...