Product Manager, Technical
6 days ago
The Product Manager is a visionary strategist, process innovator, and dynamic leader responsible for driving the evolution of T-Mobile's governance program. This role will focus on collaborating with Finance, Product, and IT to map processes, identify opportunities for improvement, and implement systematic changes to accelerate delivery across all touchpoints of an initiative.
Every product or initiative at T-Mobile is designed to achieve specific business objectives, and this role is pivotal in ensuring alignment between governance frameworks and delivery goals. The Product Manager will lead cross-functional teams and stakeholders to transform governance into a streamlined, scalable program that empowers faster and more effective execution.
This position requires a balance of deep customer empathy, strategic thinking, and technical and operational expertise to optimize processes and deliver measurable outcomes.
Job Responsibilities:
Governance Program Leadership
- Lead the evolution of T-Mobile's governance program by collaborating with Finance, Product, and IT to map and refine processes that accelerate delivery across initiatives.
- Develop and manage a roadmap for governance improvements, incorporating feedback from stakeholders and ensuring alignment with organizational goals.
Product Execution and Delivery
- Translate governance and process improvement strategies into detailed user stories and features, ensuring they are actionable and aligned with delivery objectives.
- Own and manage a backlog of governance-related initiatives, prioritizing based on business and customer impact, and serving as a key liaison with development teams.
- Partner with architecture and development teams to address technical debt and ensure scalability and long-term sustainability of governance processes.
- Monitor and report on key performance metrics through dashboards and reports, tracking the health and success of governance-related changes.
Cross-Functional Collaboration
- Collaborate with stakeholders across Finance, Product, and IT to identify inefficiencies, bottlenecks, and areas for improvement within governance and delivery frameworks.
- Facilitate Quarterly Business Reviews (QBRs) and Steering Committee meetings to ensure alignment and drive accountability for governance program milestones.
- Communicate trade-offs and technical challenges effectively to stakeholders, enabling informed decision-making that balances short-term needs with long-term goals.
Strategic Impact
- Represent the governance program at the enterprise level, influencing decisions that enhance T-Mobile's ability to deliver initiatives efficiently and effectively.
- Lead efforts to streamline processes and accelerate delivery across all touchpoints, driving measurable business impact and value.
Operational Excellence and Continuous Improvement
- Identify execution and operational issues that impede governance and delivery success, driving systematic solutions to resolve them.
- Maintain accountability for the quality and performance of governance processes, ensuring timely responses and stakeholder communication in the event of critical issues.
- Create training materials and tools to support the adoption of governance changes across teams, fostering a culture of continuous improvement.
Education:
- Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required)
Work Experience:
- 4+ years' experience Relevant Product Management experience in an agile software product development environment.
Knowledge, Skills and Abilities (required):
- Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools.
- Technical Writing - Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
- Agile Project Management - Experience with Agile backlog/project management tools.
- Collaboration - Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
- Project Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.
- Communication - Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
- Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
Licenses and Certifications (preferred):
- Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
- Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $103,400 - $186,400
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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