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SAP EAM/Service Order Analyst

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PhoenixAZN Norterra Pkwy, United States Cognizant Full time

About Cognizant’s SAP Practice Cognizant’s SAP practice is part of our Enterprise Platform Services (EPS) unit. In Cognizant’s SAP practice, we help enterprises maximize business value in the digital economy. As part of this practice, you will drive digital acceleration, to prepare our clients for the approaching autonomous business by unlocking the value of digital with industry-specific outcomes. Our extended service portfolio and business solutions help our clients gain competitive leadership, discover new revenue streams and achieve business agility—all with the operational mandates of cost and efficiency. Cognizant is a Global Strategic Service Provider (GSSP) of SAP services with presence across the World. Our strong client base includes 13% of Fortune 500 companies, 3 of the top 5 Fortune 500 Pharma companies, 2 of top 5 Fortune 500 technology companies 3 of top 5 Fortune 500 Industrial companies, and 4 of top 5 Global Animal health companies by turnover. We are certified in multiple SAP technologies. Our strong credentials include Global SAP Certified Provider of SAP BTP Operations, Global SAP Certified Provider of SAP Cloud and Infrastructure Operations, Global SAP Certified Provider of DevOps, Global SAP Certified Provider of SAP S/4HANA Solutions Operations, Global SAP Certified Provider of SAP SuccessFactors Solutions Operations, Global SAP Certified Provider of SAP HANA Operations, and Global SAP Certified Provider of SAP Business Suite Solutions Operations. Cognizant Technology Solutions is currently seeking a highly skilled SAP EAM/Service Order Analyst Manager who will be catering to the North America customers and involves supporting proactive and reactive business opportunities such as managed services and transformation. The individual will be closely working with our onsite sales / delivery teams, and participate in solution discussions, and workshops. Role: SAP EAM/Service Order Analyst Job Level: Senior Manager Location: Marana, AZ. Work from home - Hybrid. Duration: Full Time only - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. We are seeking an Analyst/Manager in SAP EAM and Service Order Management. Role Responsibilities: Lead and collaborate in the design of IS-U Service Orders, Work Orders and Enterprise Asset Management (EAM) processes by integrating the various platform (such as Maximo, Work Manager, Vx Field, etc.) to enable the improvement of business processes Gap/Business Needs Analysis, Design, Configuration, Build, Test, Debug, Convert, Cutover and Support of business process areas Responsible for SAP Service Orders, Work Orders and Enterprise Asset Management solution design on client projects Lead customer workshops and document Business Process Designs on S/4HANA implementations for Utilities Ability to write functional specs, configure the system and problem solve. Collaborate with multi-functional teams, including technical developers and business analysts, to integrate IS-U Service Orders and EAM with other multi-functional tracks. Business process design for customer field service work and capital work for service connections and meters Experience in standard SAP field workforce scheduling, dispatch, and the completion of field work through the deployment and standard integration (including GIS integration) Provide expert guidance on utilities industry best practices and regulatory compliance within the SAP EAM module. Support the project manager to validate and ensure the quality of work Mentor less experienced consultants Manage project timelines, work, and customer expectations throughout the implementation lifecycle. Troubleshoot and resolve complex issues that arise during the deployment and post-go-live phases. Assist with other SAP EAM sales and marketing activities Proven track record of successful SAP IS-U project delivery in a consulting environment. Required Qualifications: 12+ years of experience, with a strong background in SAP EAM and Service Orders Prior significant experience within the Utilities industry This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.