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Security Alarm Technician

2 months ago

Tampa, United States SafeTouch LLC Full time

Security Alarm Technician

SafeTouch Security, a recognized company serving the community for more than 30 years, values its employees as the cornerstone of its success. Join our team and become part of a culture dedicated to excellence and innovation.

Position Overview:

The Alarm Technician will be responsible for installing, configuring, servicing, and maintaining alarm systems for residential and commercial clients. The Alarm Tech will play a crucial role in ensuring the effective operation and reliability of security alarm systems to provide our customers with peace of mind. This is a three-tiered position with increasing levels of responsibility and expertise.

Duties and Responsibilities:

  • Assist senior technicians in the installation and setup of alarm systems.
  • Assist with routing wires, mounting sensors, and installing control panels.
  • Conduct basic testing and troubleshooting of alarm systems to ensure proper functionality.
  • Assist with system programming and configuration.
  • Complete documentation and paperwork related to installation and service activities.
  • Learn and follow industry best practices and safety protocols.
  • Perform basic system installations and service repairs independently.
  • Provide exceptional customer service and address customer inquiries or concerns.

Requirements

  • High school diploma or equivalent.
  • Basic understanding of low-voltage electrical systems, PCs and networking.
  • Strong technical aptitude and willingness to learn.
  • Detail-oriented. Excellent problem-solving and troubleshooting skills.
  • Ability to work well independently and in a team environment.
  • Strong communication and interpersonal skills, with the ability to interact professionally with employees, customers, and vendors.
  • Score a minimum of 90% on the technician scorecard within Alarm.com monthly.
  • Ability to pass drug screening and background requirements.
  • Valid driver's license and insurance-approved driving record. Maintain less than 3 points on fleet driving policy.

Physical Requirements

  • Climb ladders, access attics or crawl spaces, kneel, and crawl.
  • Perform physical tasks associated with the job.
  • Lift up to 50 pounds.

Job Type

  • Full-time, non-exempt.
  • Monday Friday.
  • Overtime required as business needs dictate.
  • On-call on a rotational basis.

Compensation and Benefits

  • Pay commensurate with experience
  • Comprehensive benefits package (Medical, Dental, Vision)
  • Monthly incentive opportunities
  • Career growth opportunities
  • Paid time off and holidays
  • Life insurance

SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



Compensation details: 20-22 Yearly Salary



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