Patient Experience Representative I

1 week ago

Waltham, United States Boston Children's Hospital Full time

*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)Schedule: 8:30-5pm M-F This Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

  • Patient Experience Representative I

    2 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)100% onsite at Waltham location. This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating...

  • Patient Experience Representative I

    1 week ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...

  • Patient Experience Representative I

    3 months ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...

  • Patient Experience Representative I

    4 days ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...

  • Patient Experience Representative I

    3 days ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...

  • Patient Experience Representative I

    2 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)Schedule: 8:30-5pm M-F This Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and...

  • Patient Experience Representative I

    2 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)This position is 100% onsite at WalthamSchedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports...

  • Patient Experience Representative I

    3 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)This position is 100% onsite at WalthamSchedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports...

  • Patient Experience Representative I

    3 days ago

    Waltham, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)This position is 100% onsite at WalthamSchedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports...

  • Sr. Patient Experience Representative

    2 weeks ago

    Waltham, MA, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (internal applicant not eligible) This position is @ Waltham location. Required schedule: Monday - Friday 6:45am-3:15pm Senior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...

  • Patient Experience Representative I

    3 months ago

    Waltham, MA, US Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...

  • Sr. Patient Experience Representative

    4 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is @ Waltham location.Required schedule: Monday - Friday 6:45am-3:15pmSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...

  • Sr. Patient Experience Representative

    3 months ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicants not eligible)This position is fully onsite at Waltham during the first 90 days. Potential for 1 day remote after first 90 days.Schedule: M-F 8am-5pmThe Sr. Patient Experience Representative will be supporting the Augmentative Communication...

  • Sr. Patient Experience Representative

    2 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 8:30am - 5pm, M-FSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...

  • Sr. Patient Experience Representative

    2 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicants not eligible)This position is fully onsite at Waltham during the first 90 days. Potential for 1 day remote after first 90 days.Schedule: M-F 8am-5pmThe Sr. Patient Experience Representative will be supporting the Augmentative Communication...

  • Sr. Patient Experience Representative

    1 month ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 8:30am - 5pm, M-FSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...

  • Sr. Patient Experience Representative

    4 days ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 8:30am - 5pm, M-FSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...

  • Sr. Patient Experience Representative

    3 days ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 8:30am - 5pm, M-FSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...

  • Sr. Patient Experience Representative

    3 weeks ago

    Waltham, United States Boston Children's Hospital Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicants not eligible) This position is fully onsite at Waltham during the first 90 days. Potential for 1 day remote after first 90 days.Schedule: M-F 8am-5pm The Sr. Patient Experience Representative will be supporting the Augmentative Communication...

  • Sr. Patient Experience Representative

    3 weeks ago

    Waltham, United States Disability Solutions Full time

    Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible) This position is 100% locationRequired schedule: 8:30am - 5pm, M-F Senior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for Communication...