Patient Experience Representative I
3 weeks ago
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LIonsite
-
Patient Experience Representative I
1 month ago
Waltham, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...
-
Sr. Patient Experience Representative
2 months ago
Waltham, United States Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations. (PER...
-
Sr. Patient Experience Representative
1 week ago
Waltham, United States Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER...
-
Patient Experience Representative I
1 week ago
Waltham, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)Schedule: 8:30-5pm M-F This Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and...
-
Patient Experience Representative I
1 week ago
Waltham, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal)This position is 100% onsite at WalthamSchedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports...
-
Patient Experience Representative
2 months ago
Waltham, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal) This Patient Experience Representative is 100% in Waltham office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers...
-
Patient Experience Representative- per diem
3 months ago
Waltham, United States Boston Children's Hospital Full timePer diem: Week days, evenings, weekends, and Holiday coverage This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient...
-
Sr. Patient Experience Representative
2 weeks ago
Waltham, United States Boston Children's Hospital Full timeSr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 8:30am - 5pm, M-FSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...
-
Sr. Patient Experience Representative
4 weeks ago
Waltham, United States Boston Children's Hospital Full timeSr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 6:45am - 3:15pmSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...
-
Sr. Patient Experience Representative
2 weeks ago
Waltham, United States Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER...
-
Sr. Patient Experience Representative
1 month ago
Waltham, United States Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER...
-
Sr. Patient Experience Representative
4 weeks ago
Waltham, United States Boston Children's Hospital Full timeSr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicants not eligible)This position is fully onsite at Waltham during the first 90 days. Potential for 1 day remote after first 90 days.Schedule: M-F 8am-5pmThe Sr. Patient Experience Representative will be supporting the Augmentative Communication...
-
Patient Experience Liaison
4 weeks ago
Waltham, Massachusetts, United States Boston Children's Hospital Full timePatient Experience Representative Job SummaryThis is a part-time position at Boston Children's Hospital, working 8 hours per week, every other weekend from 8:30am to 5pm. The Patient Experience Representative will be responsible for:Patient Encounter ManagementProviding positive and effective customer service that supports unit operationsCollaborating with...
-
Sr. Patient Experience Representative
2 months ago
Waltham, MA, US Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER...
-
Sr. Patient Experience Representative
2 weeks ago
Waltham, MA, US Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER...
-
Patient Experience Representative I
1 month ago
Waltham, MA, US Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...
-
Sr. Patient Experience Representative
2 weeks ago
Waltham, United States Boston Children's Hospital Full timeSr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 8:30am - 5pm, M-FSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for...
-
Sr. Patient Experience Representative
2 weeks ago
Waltham, United States Boston Children's Hospital Full timeSr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicants not eligible)This position is fully onsite at Waltham during the first 90 days. Potential for 1 day remote after first 90 days.Schedule: M-F 8am-5pmThe Sr. Patient Experience Representative will be supporting the Augmentative Communication...
-
Patient Experience Representative
2 months ago
Waltham, United States Boston Children's Hospital Full timePer diem: Week days, evenings, weekends, and Holiday coverage This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient...
-
Patient Experience Liaison
2 weeks ago
Waltham, Massachusetts, United States Boston Children's Hospital Full timePatient Experience RepresentativeMain Responsibilities• Provide exceptional customer service to patients and families• Collaborate with referring providers and practices• Obtain required authorizations and schedule patients• Manage patient encounter and check in/out processesAdministrative Functions• Record and forward messages• Provide routine...
