Project Director

3 weeks ago

Orlando, United States BluSky Full time

BRIEF DESCRIPTION
The Residential Project Director at BluSky Restoration Contractors, LLC is a key position that is pivotal to the success of maintaining and building strong relationships with managed repair programs.  By meeting BluSky standards for providing prompt responses to the insurance carrier and customer needs, the Residential Project Director represents the company as a leader in customer service and contributes to the growth of the company.
 
PRINCIPAL DUTIES & RESPONSIBILITIES
 
Key Result Areas (KRA):Job has been satisfactorily performed when all KRAs successfully executed General Job Management  

Achieve 96% customer satisfaction rating
Jobs are completed in a timely fashion and meet target profit margins
Communicate with all parties (clients, insurance) throughout job as required
Document all activity in Xactanalysis (Details, Notes, Documents, and Photos tabs) as required by BluSky Best Practices for program work
Document all activity as required in company systems
Thorough understanding of construction and restoration to produce jobs quickly and professionally
Manage acceptable volume of business 

Customer Service/Sales 

Focus on growing residential managed repair program work by building positive relationships with insurance adjusters and meeting all required response times
Target program and large loss adjusters via weekly sales and business development activity
Attend industry related functions for marketing purposes
Coordinate with Business Development Managers on any after-hour, or social events
Document and track all marketing activity in BluSky’s CRM system
Work assigned leads on residential programs with exceptions directed by the office Vice President
Understanding needs and management expectations of clients and partners
Address all concerns and conflicts without delay per program best practices
Build a positive rapport with program adjusters and customers
Sales goal of up to $2 million per year based upon program assignments and other leads 

Scoping & Estimating

Be proficient in use of required estimating systems
Understand line item definitions for correct use of related items
Understand and utilize all insurance carrier estimating guidelines
Write estimates and changes to estimates in a timely manner
Prepare and provide in writing client’s payment and production schedules, and client selection sheets with deadlines.
Responsible for collection of funds in timely manner

Production Management 

Review jobs with Project Manager going over scopes and budgeting at the beginning of every job
Review insurance supplements and customer change orders with the Project Manager per BluSky Best Practices
Do not start any additional work without documented insurance company approval and signed change orders from the customer
Conduct regular job costs monitoring against budget for any expenses charged to jobs and discuss discrepancies with the Project Manager immediately
Ultimately responsible for all aspects of the job
Contribute to the departments base of professional sub-contractors
Work with the Project Manager to ensure quality control throughout the course of the project
Ensure safety compliance and organization on all jobs 

Teamwork

Keep management, peers and staff always informed
Show respect for all colleagues and outside associates
Participate in on call rotation
Be an active leader in the company and a vocal contributor to company success. 

Personal Development

Maintain a high level of industry knowledge
Achieve required training goals
Attend a minimum one industry educational event or outside training session per year

COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES:

Thorough understanding of construction and restoration to write accurate estimates
Familiar with insurance regulations and qualifications
Decision-making, problem solving, and documentation skills required
Strong verbal, written, and interpersonal communication skills required
Strong MS Office Suite product knowledge required
An outgoing, driven, tenacious, team-oriented attitude is a must

EDUCATION, QUALIFICATIONS & REQUIREMENTS

Insurance Restoration Estimating/Xactimate Experience required, or equal commercial construction estimating experience
3+ years of experience in Insurance Restoration Estimating and/or Commercial Construction Estimating required
Must have strong construction knowledge
Must be able to write and establish budgets and job-costing
Flexible schedule; some nights and weekends may be required

WORK ENVIRONMENT & PHYSICAL JOB DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office.
 
TRAVEL:
Occasional travel is primarily local to branches in the assigned area during the business day. Some out-of-area and overnight travel may be expected for training or meetings.
 
COMPENSATION:
BluSky offers a competitive base salary a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, vehicle allowance, gas card, expense account, laptop, smartphone, and apparel.
 
EEOC:
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation or any other applicable status protected by Federal, State or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
 

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