Cashier **Customer Service Associate**

1 month ago

Lake Havasu, United States Disability Solutions Full time
3273 Maricopa Avenue Lake Havasu Arizona, 86406,

Position Description:

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale in Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities’ store locations.

Starting Pay: $14.50 / Hour

Essential Duties and Responsibilities:

  • Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department.
  • Maintains regular and consistent in-person attendance.
  • Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. 
  • Understands that any donated merchandise, whether saleable or not, is the property of GCNA and has no authorization to give it away for any reason.
  • Maintains sales floor and work station by following floorwork and PPM (picture process map) standards.
  • Stocks merchandise in appropriate area as assigned.
  • Required to be cross trained in all processing departments as needed.
  • May transfer or work in various processing departments based on business needs.
  • Inspects donated merchandise, as required, analyzing quality and determining proper category, size, and cleaning.
  • Informs leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal.
  • Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Key Values/Enabling Attributes:

  • Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
  • Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
  • Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
  • Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
  • Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills):

  • Ability to speak and read English proficiently.
  • Must be at least 18 years of age or older.

Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

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