Senior Rental Representative

3 weeks ago

GREENSBORO, United States Penske Truck Leasing Full time

Position Summary:

A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure complete customer satisfaction in a fast paced environment.

This is a full time position

Major Responsibilities:

• Compute charges for merchandise or services and receive payments.

• Prepare merchandise for display, or for purchase or rental.

• Recommend and provide advice on a wide variety of products and services.

• Answer telephones to provide information and receive orders.

• Greet customers and discuss the type, quality and quantity of merchandise sought for rental.

• Keep records of transactions, and of the number of customers entering an establishment.

• Prepare rental forms, obtaining customer signature and other information, such as required licenses.

• Inspect and adjust rental items to meet needs of customer.

• Explain rental fees, policies and procedures.

• Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

• Check to ensure that appropriate changes were made to resolve customers' problems.

• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

• Refer unresolved customer grievances to designated departments for further investigation.

• Determine charges for services requested, collect deposits or payments, or arrange for billing.

• Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.

• Other projects and tasks as assigned by supervisor

Qualifications:

• At least 1 year of customer service experience required

• Sales experience (retail, consumer, B2B) preferred

• High School diploma or equivalent required

• Some college or Bachelors degree preferred

• Ability to work at least one day on weekend required

• Basic computer skills including Microsoft Word, Excel, Outlook required

• Customer service skills, dealing with people, flexibility, phone skills, team player

• Valid drivers license required

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Sales/Customer Service

Job Family: Customer Experience

Address: 8429 Triad Dr

Primary Location: US-NC-Greensboro

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2414906

  • Senior Rental Representative

    3 weeks ago

    GREENSBORO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...

  • Senior Rental Representative

    3 weeks ago

    GREENSBORO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...

  • Senior Rental Representative

    3 weeks ago

    GREENSBORO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...

  • Rental Coordinator

    4 weeks ago

    Greensboro, North Carolina, United States Tri - Lift Industries Inc. Full time

    Job DescriptionTri-Lift Industries Inc. is a third-generation family business seeking a skilled Rental Coordinator to join our growing team. As a leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts, as well as aerial equipment and solutions, covering North Carolina, South Carolina, and Virginia.Our vision and...

  • Customer Service Representative

    4 months ago

    Greensboro, United States U-Haul Full time

    Location: 7203 W Friendly Ave, Greensboro, North Carolina 27410 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    6 months ago

    Greensboro, United States U-Haul Full time

    Location: 911 W Gate City Blvd, Greensboro, North Carolina 27403 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...

  • Heavy Equipment Sales Representative

    1 month ago

    Greensboro, North Carolina, United States Hills Machinery - RJV Equipment Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Heavy Equipment Sales Representative to join our team at Hills Machinery - RJV Equipment. As a key member of our sales team, you will be responsible for generating sales and rentals of heavy equipment within a defined territory.Key Responsibilities:Develop and maintain relationships with...

  • Senior Manager, Partnerships

    4 weeks ago

    Greensboro, North Carolina, United States Oak View Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Senior Manager, Partnerships to join our team at Oak View Group. This role will be responsible for generating revenue by engaging local and regional companies to generate partnership and premium seating revenue through all business lines, including intellectual property rights, experiential, media,...

  • Life Enrichment Director

    1 month ago

    Greensboro, North Carolina, United States Harmony Senior Services Full time

    Life Enrichment DirectorHarmony Senior Services is seeking a dynamic and compassionate Life Enrichment Director to join our team. As a key member of our management team, you will be responsible for developing and implementing meaningful activity and recreational programs for our residents.Responsibilities:Plan and develop resident activity programs,...

  • Medication Technician

    4 weeks ago

    Greensboro, North Carolina, United States Harmony Senior Services Full time

    Job DescriptionWhy Harmony?401k + Fulltime Part-time Benefits PackagesEmployee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more)Training, Development Career LadderingGreat work-life balanceFlexible SchedulingTelehealth + Flex Spending + Health Savings Account...

  • Sales Representative

    5 months ago

    Greensboro, United States Velocity Vehicle Group Full time

    Sales Representative - Used Trucks - Greensboro, NC Greensboro, NC, USA Req # Tuesday, July 9, Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our...

  • Senior MEP Construction Manager

    4 weeks ago

    Greensboro, North Carolina, United States Jobot Full time

    MEP Construction Project Manager Job Opportunity Are you a seasoned construction professional looking for a challenging role in MEP project management? We have an exciting opportunity for a Senior MEP Construction Manager to join our team at Jobot. As a Senior MEP Construction Manager, you will be responsible for overseeing all aspects of MEP construction...

  • Senior Manager, Partnerships

    4 weeks ago

    Greensboro, North Carolina, United States Oak View Group Full time

    Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.The company offers a 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...

  • Senior Benefits Manager

    4 weeks ago

    Greensboro, North Carolina, United States CentralSquare Technologies Full time

    Job Description:The Senior Benefits Manager will oversee the day-to-day administration of employee benefits for CentralSquare Technologies. This includes managing multi-state U.S. & Canada based employee benefits, such as Healthcare, Life AD&D, Disability, worker's compensation, leave administration (FMLA), 401(k), and various ancillary and voluntary...

  • Senior Project Engineer

    4 weeks ago

    Greensboro, North Carolina, United States Timmons Group Full time

    Job DescriptionCompany DescriptionTimmons Group is a full-service engineering and technology firm recognized nationally as a "Best Firm to Work For" by CE News. With over 15 offices throughout the Mid-Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying...

  • Route Service Sales Representative(4-Day Workweek)

    3 weeks ago

    Greensboro, NC, United States Cintas Full time

    Requisition Number: 183647 Job Description Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor...

  • Sales Representative

    1 week ago

    Greensboro, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Why Choose a Career with the AAA The Auto Club Group (ACG)Established brand that has been around for over 100 years. Our members know and trust us!* Branch Offices house travel, membership,...

  • Sales Representative

    4 days ago

    Greensboro, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Why Choose a Career with the AAA The Auto Club Group (ACG)* Established brand that has been around for over 100 years. Our members know and trust us!* Branch Offices house travel, membership,...

  • Senior Business Development Representative

    2 days ago

    Greensboro, United States Integrated Power Services Full time

    Description We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrives in a fast-paced environment, consistently seeking opportunities to outperform competitors and achieve top-tier results, while never hesitating to ask for help when needed.At IPS, we...

  • Senior Project Engineer

    2 weeks ago

    greensboro, United States Timmons Group Full time

    Job DescriptionTimmons Group is always accepting applications from experienced Senior Project Engineer candidates to join our team for future opportunities. While we may not have an immediate need at your level in your location of choice, we can hold on to your application for future needs. We typically hire project managers with experience in the following...