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Recreation and Activities Manager

3 months ago

Dana Point, United States Disability Solutions Full time

Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Recreation and Activities Manager to join our leadership team

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD. Want to learn more? , ,
The Activities and Recreation Manager oversees all pertinent operations to ensure the utmost in guest and member satisfaction. Responsibilities encompass activity programming, member events, the Kids Club, children's activities, and equipment rentals, with a focus on creating and implementing comprehensive programs throughout the year that surpass the expectations of guests and members.

Position Summary:

  • Lead and direct all Recreation operations to include, but not limited to, guest service, food and beverage selection and quality, merchandising and marketing, inventory management and cost controls, systems use and management, budget and forecasting, report generation, labor controls and department management.
  • Plan, organize and direct the operations of activities and events.
  • Oversee and direct the coordination, promotion and facilitation of all activities, programs and events.
  • Research recreation programs and activities and work to execute from a property standpoint from our own sources and staffing.
  • Ability to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse upset guests and able to collect accurate information to resolve conflict.
  • Ensure the recreation programs are successful and pivot as needed.
  • Create and manage schedules for both activities and team members.
  • Recruit, train and oversee staff.
  • Execute special projects with an eye to fulfill long-term goals.
  • Responsible for providing up-to-date recreation information to all pertinent outlets.
  • Communicate with clients and guests to prepare group reservations.
  • Conduct daily meetings to keep team members informed.
  • Continuously monitor attendant's performance and offer coaching and assistance as needed.
  • All other duties as assigned.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The Benefits
- Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage -for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

The annual salary range for this role is $70,000 - $80,000 and is based on applicable and specialized experience.

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