Sr. Manager, B2B/Distribution Customer Supply Chain Account Management

1 month ago

San Jose, United States Disability Solutions Full time
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

The Senior Manager will lead a team of Customer Account Managers who are responsible for B2B/Distribution Account Replenishment and Supply chain operations for our B2B/distribution direct accounts in North America.

You will report to the Director of NAM Operations and will be instrumental in shaping the future of B2B channel operations engagement, fulfillment and establishing best in class service level for channel partners. Your team is customer facing and partnering with the commercial organization to enable growth and scalability with world-class supply chain solutions.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech. In this role you will:
  • Manage strategic supply chain partnerships with the company's key B2B/Distribution customers and supply chain leadership teams.
  • Responsible for working with key functions to implement supply chain practices and policies for customers.
  • Lead customer collaboration activities to strengthen the working relationship with key partners (internal, external).
  • Track, report and improve key supply chain KPIs for customers and internally and implement process improvement strategies when KPIs are not met.
  • Coach and lead the team to achieve business goals.
  • Ensure continuous in-time and in-full NPI launches to support business growth.
  • Be a change agent and evangelize smart way of working and faster adoption to new operational capabilities


Key Qualifications:

For consideration, you must bring the following minimum skills and experiences to our team:
  • Significant prior work experience in B2B/Distribution customer supply chain with experience in leadership roles (manage managers)
  • An enthusiastic leader with the drive to create best in class teams, processes and tools.
  • Excellent analytical skills with an ability to translate these into solutions.
  • Demonstrate decision-making ability in spite of uncertain or incomplete information.
  • Multitask and prioritize work while keeping outstanding attention to detail.
  • Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative.
  • Ability to build strong relationships both internally and externally.
  • Proven track record in collaboration and cross functional team management
  • CIP mindset with a focus on improving customer service.
  • Good communications skills and ability to exercise good judgment.
  • Frequent travel to customers, partners and sales offices required


Preferred Qualifications:
  • Master's Degree in Business, Operations Management, Supply Chain Management, Engineering or similar discipline from a recognised premier college/ university
  • Experience in IT /technology / consumer electronics industry is preferred
  • Prefer based in commute proximity to San Jose, Ca office, however can be flexible for the right candidate


Across Lo gitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you

This position offers an annual base salary typically between $ 143,200 - $ 223,800

depending on location and experience.

In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process, and need an alternative method for applying, you may contact us toll-free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

#LI-SJ1

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