Registered Client Services Associate

1 month ago

Virginia Beach, United States Disability Solutions Full time
Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time hybrid position located at our Bonney Road location in Virgnia.

Hybrid schedule is 4 days in the office and 1 day work from home following a successful 90 day introductory period.

Provides high quality operational support to Financial Advisors and their clients, as well as other team members.

Responsibilities

  • Responsible for the daily administrative operations for assigned Financial Advisor(s).
  • Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings with prospective and existing clients on the phone, in-person, virtually and through mailings.
  • Onboards new clients while ensuring all required documentation is complete and accurate and monitors the incoming transfer of new assets.
  • Responsible for assisting clients with paperwork related to account transfers, beneficiary designations, and other maintenance requests. Processes client transactions, such as trades, deposits, and withdrawals, while ensuring compliance with regulatory requirements.
  • Solicits and receives orders for the Financial Advisor(s). May also enter unsolicited trades at the direction of the Financial Advisor.
  • Communicates daily with clients providing trade settlement information, coordinating the payment and delivery of funds, providing portfolio information and other requests.
  • Collaborates with Financial Advisor(s) to prepare client meetings and presentations, including gathering relevant data and creating reports.
  • Creates and maintains records and files utilizing Client Relationship Management (CRM) software. Ensures required client paperwork is current with firm and industry requirements, rules, and regulations.
  • Assists Financial Advisor(s) with marketing efforts including seminars and other client facing events.
  • Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.
  • Functions as a part of a larger team dedicated to helping achieve Fulton Financial Advisors' overall sales goals.
  • Acts as a mentor, shares knowledge, and offers guidance to others.
  • May participate in client meetings with a Financial Advisor(s) upon request.


Qualifications

Education

Bachelor Degree or the equivalent experience. Specialty: business, finance or related. (Required)

Experience

5 or more years experience in financial services or sales environment. (Preferred)

3 or more years administration in financial services or sales environment. (Required)

2 or more years experience with investment operations, procedures, and transfers. (Required)

Certifications

SIE (Security Industry Essentials), Series 7, Series 63 (or Series 66). (Required)

Must be able to be affiliated with our Broker Dealer. (Required)

Knowledge, Skills, and Abilities

  • Knowledge of investment industry terminology. (Required)
  • Knowledge of mathematics sufficient to process account and transaction information. (Required)
  • Ability to use appropriate interpersonal styles and communicate effectively both orally and in writing with all organizational levels. (Required)
  • Ability to take initiative and proactively follow up on submitted items to ensure completion, resolve errors questions or concerns. (Required)
  • Ability to identify time sensitive items and assess competing priorities. (Required)
  • Experience with Microsoft Office Suite. (Preferred)
  • Experience with client relationship management (CRM) software, or similar contact management software. (Preferred)


Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $20.48 - $34.13.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

  • Client Service Associate

    2 weeks ago

    Virginia Beach, Virginia, United States Oppenheimer & Co. Full time

    Career Opportunities with Oppenheimer & Co. Inc.A great place to work.Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Registered Client Service AssociateOppenheimer & Co. Inc. is a well-established financial services firm, providing a broad spectrum of...

  • Client Service Associate

    20 hours ago

    Virginia Beach, Virginia, United States Alera Group Full time

    About Alera GroupAlera Group is a dynamic and innovative company that specializes in retirement plan consulting. We are dedicated to helping our clients secure their financial future and provide exceptional service to their employees.Job SummaryWe are seeking a highly motivated and detail-oriented Client Service Associate to join our team. As a Client...

  • Client Service Associate

    14 hours ago

    Virginia Beach, Virginia, United States Alera Group, Inc. Full time

    About Alera Group, Inc.Alera Group, Inc. is a leading provider of retirement plan consulting services. We are seeking a highly skilled and motivated individual to join our team as a Client Service Associate.Key Responsibilities:Client Support: Collaborate with our retirement plan advisors to provide exceptional service to our clients, ensuring their needs...

  • Client Services Associate

    4 days ago

    Virginia Beach, Virginia, United States Fulton Bank Full time

    About the RoleFulton Bank is seeking a highly skilled and detail-oriented Client Services Associate to join our team. As a key member of our financial services team, you will be responsible for providing exceptional operational support to our Financial Advisors and their clients.Key ResponsibilitiesProvide daily administrative support to assigned Financial...

  • Client Service Associate

    2 days ago

    Virginia Beach, Virginia, United States Alera Group Full time

    About Alera GroupAlera Group is a leading provider of retirement plan consulting services, dedicated to helping organizations achieve their financial goals. As a Client Service Associate, you will play a critical role in delivering exceptional service to our clients and their employees.Key ResponsibilitiesClient Support Excellence: Collaborate with our...

  • Client Service Associate

    3 weeks ago

    Virginia Beach, United States Alera Group, Inc. Full time

    Client Support Excellence: Collaborate with our retirement plan advisors to provide exceptional service to our Retirement Plan Consulting clients. Seamless Onboarding: Facilitate the smooth onboarding of new clients, ensuring they feel welcomed and s Client Service, Retirement, Associate, Service, Client Support, Client Relations, Retail, Insurance

  • Client Service Associate

    2 months ago

    Newport Beach, United States Beacon Pointe Full time

    Client Service Associate | Newport Beach, CA Job Description We are currently seeking qualified candidates to join Beacon Pointe Advisors as a Client Service Associate (CSA) in our Newport Beach, CA office. The Client Service Associate will join a highly talented team of wealth management and client service professionals that service the investment...

  • Client Service Associate

    3 weeks ago

    Virginia Beach, United States Alera Group, Inc. Full time

    Are you passionate about helping others secure their financial future? Join our dynamic Retirement Plan Consulting team as a Client Service Associate and make a meaningful impact on the financial well-being of our clients and their employees!Duties and Responsibilities: Client Support Excellence: Collaborate with our retirement plan advisors to provide...

  • Client Service Associate

    3 weeks ago

    Virginia Beach, United States Alera Group Full time

    Job Description Are you passionate about helping others secure their financial future? Join our dynamic Retirement Plan Consulting team as a Client Service Associate and make a meaningful impact on the financial well-being of our clients and their employees!Duties and Responsibilities: Client Support Excellence: Collaborate with our retirement plan...

  • Client Service Associate

    3 weeks ago

    Virginia Beach, United States Alera Group, Inc. Full time

    Are you passionate about helping others secure their financial future? Join our dynamic Retirement Plan Consulting team as aClient Service Associateand make a meaningful impact on the financial well-being of our clients and their employees! Duties and Responsibilities:Client Support Excellence: Collaborate with our retirement plan advisors to provide...

  • Client Service Associate

    1 month ago

    Virginia Beach, United States Alera Group, Inc. Full time

    Overview: Are you passionate about helping others secure their financial future? Join our dynamic Retirement Plan Consulting team as a Client Service Associate and make a meaningful impact on the financial well-being of our clients and their employees! Responsibilities: Duties and Responsibilities: Client Support Excellence: Collaborate with our retirement...

  • Client Service Associate

    2 weeks ago

    Virginia Beach, United States Alera Group, Inc. Full time

    Are you passionate about helping others secure their financial future? Join our dynamic Retirement Plan Consulting team as a Client Service Associate and make a meaningful impact on the financial well-being of our clients and their employees! Duties and Responsibilities: Client Support Excellence: Collaborate with our retirement plan advisors to provide...

  • Client Service Associate

    3 weeks ago

    Virginia Beach, United States Alera Group, Inc. Full time

    Overview: Are you passionate about helping others secure their financial future? Join our dynamic Retirement Plan Consulting team as a Client Service Associate and make a meaningful impact on the financial well-being of our clients and their employees! Responsibilities: Duties and Responsibilities: Client Support Excellence: Collaborate with our retirement...

  • Client Support Services Associate I

    2 weeks ago

    Virginia Beach, Virginia, United States Capital Group Full time

    Client Support Services Associate at Capital GroupIn the role of Client Support Services Associate at Capital Group, you will play a crucial part in managing incoming investor communications, efficiently scanning and interpreting various document types for appropriate routing, and accurately classifying and indexing documents within the imaging system for...

  • Client Service Associate

    2 weeks ago

    Palm Beach, United States Stifel Financial Full time

    Description Summary The Client Service Associate supports the Financial Advisor (FA) in the daily administration of their business by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position will interact with clients regularly regarding account maintenance and transactions....

  • Client Service Associate

    3 days ago

    Virginia Beach, Virginia, United States Alera Group, Inc. Full time

    About the RoleWe are seeking a highly skilled Client Service Associate to join our dynamic Retirement Plan Consulting team at Alera Group, Inc. As a key member of our team, you will play a vital role in providing exceptional service to our clients and their employees.Key ResponsibilitiesClient Support Excellence: Collaborate with our retirement plan advisors...

  • Retail Print and Client Services Supervisor

    5 days ago

    Virginia Beach, Virginia, United States Office Depot Full time

    About the RoleWe are seeking a highly skilled and experienced Print and Client Services Supervisor to join our team at Office Depot. As a key member of our management team, you will be responsible for overseeing the daily activities of our print services department, providing guidance, training, and direction to ensure clients experience the highest level of...

  • Animal Shelter Client Services Associate

    2 weeks ago

    Virginia Beach, Virginia, United States Virginia Beach S P C A Inc. Full time

    Position OverviewThe Virginia Beach SPCA (VBSPCA) is a well-established nonprofit organization dedicated to providing vital pet services to the Hampton Roads community. Our mission encompasses animal sheltering and adoptions, affordable veterinary care, and humane education, all aimed at fostering a more compassionate and responsible community by alleviating...

  • Senior Registered Financial Services Associate

    1 week ago

    Palm Beach Gardens, Florida, United States Raymond James Financial Services Full time

    Registered Client Service AssociateAt Raymond James Financial Services, we are seeking a dynamic Registered Client Service Associate to provide exceptional support to our financial advisors and clients.Key Responsibilities:Deliver outstanding client service and support to financial advisors and clientsDevelop and maintain strong relationships with clients...

  • Verizon Customer Service Associate

    1 month ago

    Virginia Beach, United States REI Management Services LLC Full time

    We are a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our Verizon Customer Service Associates provide our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. Our Verizon Customer...