Exceptional Needs Care Coordinator

2 months ago

Seattle, United States Marion County Full time
This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #554-2024-17, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.

Marion County Adult Behavioral Health is hiring an Exceptional Needs Care Coordinator. This position provides services to individuals with serious and persistent mental illnesses and complex needs, many of whom also have co-occurring substance use disorders and medical conditions. You would have the opportunity to build strong relationships while liaising with community and state partners, work as a member of a highly skilled multidisciplinary treatment team, and support individuals to achieve their highest level of health. You will not only collaborate with a wide range of individuals from diverse backgrounds but also have numerous opportunities to engage with and address systems-level challenges. An ideal candidate would be compassionate, highly collaborative, have strong clinical skills, and excellent written and verbal communication. We provide great benefits, superb training, and LPC and LCSW licensure supervision.

We offer the following recruitment bonus, prorated based on FTE:
  • $2,000 bonus for employees new to Marion County starting on January 1, 2024, through June 30, 2025. Bonus will be included in employee's first paycheck.
For those relocating from outside of Oregon, we provide the following relocation package:
  • Up to $3,000 reimbursement of moving expenses
  • Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency.
A wage enhancement of $3.00 will be added to the hourly wage as compensation for hours worked between 6:00 p.m. and 6:00 a.m.

GENERAL STATEMENT OF DUTIES
Provide assessments and treatment of individuals and families, including groups; provide crisis assessment and intervention services and related duties as required. The primary responsibility of this class is to provide assessment and treatment services, crisis intervention, and treatment services, including intensive services, to individuals and their families with complex needs and diagnoses or to develop and implement specific services in the community.

SUPERVISION RECEIVED
Work under a supervisor who assigns work establishes goals and reviews the results for overall effectiveness.

SUPERVISION EXERCISED
Primary supervision of employees is not a responsibility of this classification; however, positions may act as lead workers as defined in the Marion County Personnel Rules.

Typical Duties - Duties include, but are not limited to the following

The Choice Model Exceptional Needs Care Coordinator (ENCC) provides services to individuals with serious and persistent mental illnesses and complex needs, many of whom also have co-occurring substance use disorders and medical conditions. This position is an outward facing position, operates on a systems level and involves coordination with entities on the state and local levels, and involves making sound clinical decisions with complex cases.

Exceptional Needs Care Coordination
  • Act as a liaison (with supervisory oversight) between ABH and various stakeholders involved in mental health care, including Oregon State Hospital (OSH), acute care hospitals, coordinated care organizations (CCO), Aging and People with Disabilities (APD), Intellectual and Developmental Disabilities Services (IDD), other programs within Marion County Health & Human Services, etc.
  • Collaborate with individuals in the mental health system, partners, and stakeholders to assess individuals' needs, determine eligibility for services, appropriateness of services, authorize enrollment for Choice Model services, etc.
  • Attend OSH Interdisciplinary Treatment Team (IDT) meetings for individuals.
  • Participate in Ready to Transition determination with OSH.
  • Facilitate community transition for individuals who fall under Choice criteria.
  • Provide case specific consultation to providers and community partners, including clinical recommendations for treatment, services, and risk reduction.
  • Collaborate with acute care staff regarding care recommendations, diversion opportunities, and Long-Term Psychiatric Care needs. With clinical supervisor acting as CMHP delegate, initiate authorization process for requests for Long-Term Psychiatric Care.
  • Ensure accuracy of utilization data of those admitted to the Oregon State Hospital and acute care hospitals, provide routine reports to Marion County Management.
  • May require overnight travel to participate in coordination meetings for individuals deemed Marion County of Responsibility placed in other counties.
Licensed Care/Residential Coordination
  • Assess individuals' needs, determine eligibility for services, appropriateness of services, and authorize licensed care/residential placements.
  • Identify and coordinate placements in appropriate licensed care settings, within and outside of the mental health system, for individuals discharging from OSH, acute care hospitals, and/or residing in the community. With supervisory support and oversight, negotiate with Oregon Health Authority (OHA) to advocate for Rate Reviews for complex cases.
  • Consult on LOCUS/LSI/PCSP assessments utilized in rate setting for licensed providers as needed.
  • Organize, facilitate, and/or attend treatment planning meetings for individuals enrolled in Choice Model services and collaborate with providers and agencies involved in individuals' care. Delegate such tasks to ENCC QMHA as needed.
  • Make recommendations to ABH leadership for funding for Choice Model services for licensed care placements, Supportive Housing, and other needs as identified that interfere with placement.
  • Assess individuals' readiness to step down to lower levels of care/placement when identified.
  • Ensure residential capacity, track referrals, placements, placement/discharge dates, and utilization data is being tracked by Choice team.
  • Provide clinical consultation in response to complex cases, critical and/or unusual incidents, grievances, and complaints within the residential system; this includes bi-annual training to providers on topics related to mental health.
Assessment & Treatment Planning
  • Complete intake and annual comprehensive mental health assessments, develop individualized treatment plans, develop crisis prevention plans, and direct provision of treatment services.
  • Provide therapeutic intervention and services to individuals, including crisis assessment and intervention.
Documentation
  • Maintain accurate and timely clinical documentation in accordance with federal, state, county, and treatment program requirements under the direction of the clinical supervisor.
  • Meet performance expectations for time and billing standards.
  • Compile and submit Choice Model reports to the Oregon Health Authority.
Other Duties
  • Participate in request for proposal process.
  • Participate fully as a member of the Marion County Adult Behavioral Health team as a supportive, reliable, positive, collaborative, and professional team member.
  • Work with a team of clinicians and supervisor for clinical supervision, treatment planning, staff, and departmental meetings, and trainings.
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.

Requirements for the Position

EXPERIENCE AND TRAININGMaster's degree in psychology, social work, recreational therapy, music therapy, art therapy or a behavioral science field; ORBachelor's degree in nursing, or occupational therapy and licensed by the State of Oregon; ANDOne year of postgraduate degree experience in the behavioral health field.PREFERENCES
  • Preference will be awarded to candidates who are LCSW, CSWA or eligible for LCSW. Qualified candidates will be eligible for licensure supervision if hired.
SPECIAL REQUIREMENTS
  • Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment. Applicants may be required to pass a practical knowledge and skills assessment as part of the interview process.
  • This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
  • Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: http://apps.co.marion.or.us/APAP/.
  • The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position.
  • This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.
  • This assignment is represented by a union.
  • This is a full-time position, which is eligible for overtime.
  • Typical Work Schedule: Monday through Friday, 8:00 am - 5:00 pm, with flexibility depending upon the needs of the department and program.
KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of community mental health concepts or chemical dependency case management and treatment services; individual assessment, treatment planning and treatment protocols; mental health disorders and diagnostic classifications.

Ability to establish positive working relationships with other employees, individuals and their families, other agencies, and the public; prepare concise and complete clinical documentation related to individual treatment and progress in services in a timely and professional manner; work within a team and collaborate with team members; knowledge of and ability to act professionally with regard to a code of ethics and confidentiality.

PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; climbs 1 floor of stairs; lifts, pushes, pulls and carries items weighing up to 15 lbs.; moves carts weighing up to 15 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; hears a normal level of speech; works in areas that may be exposed to heat, cold, humidity, dust, smoke, and noise; works in areas that may be wet or uneven.

Additional Information and/or Attachments

Additional Information and/or Attachments
We offer the following retention bonus, prorated based on FTE:
  • $3,000 bonus after six months of continuous employment
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
  • Up to $20,000 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303 (Download PDF reader)

Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits.

Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.

Salary and benefits are subject to union contract negotiations and may change as a result.PandoLogic. Keywords: Mental Health Coordinator, Location: Seattle, WA - 98145

  • Exceptional Needs Care Coordinator

    3 weeks ago

    Seattle, United States Marion County Full time

    New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.Marion County Adult Behavioral Health is hiring an Exceptional Needs Care Coordinator. This position provides services to individuals with serious and persistent mental illnesses and complex needs, many of whom also have...

  • Care Coordinator

    1 month ago

    Seattle, Washington, United States Bridging Care Full time

    Job SummaryBridging Care is seeking a dedicated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring that our clients receive the highest quality care and support. This is an exciting opportunity to make a meaningful difference in the lives of others and be part of a dynamic and growing...

  • Care Coordinator

    2 weeks ago

    Seattle, United States Bridging Care Full time

    Job description Hiring for Washington State Snohomish, King, Clark, Kitsap & Pierce County EMAIL RESUME FOR CONSIDERATION to Hr@bridging.care; PLEASE PUT IN SUBJECT LINE WHICH COUNTY YOU RESIDE IN FOR IMMEDIATE RESPONSE. We are an Equal Opportunity Employer About Us Bridging Care was created as a joint venture between two 501(c)3 nonprofit organizations:...

  • Senior Patient Care Coordinator

    4 weeks ago

    Seattle, Washington, United States Optum Full time

    Optum Patient Care Coordinator Job DescriptionAt Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As a Patient Care Coordinator, you'll play a vital role in connecting patients with the care, resources, and support they need to thrive.Key Responsibilities:Provide exceptional customer service and...

  • Patient Care Coordinator

    1 month ago

    Seattle, Washington, United States Nuwest Group Full time

    Job OpportunityWe are seeking a skilled Patient Care Coordinator to join our team at a top-rated facility in Seattle, WA. This is a local temp-to-hire position, Monday through Friday, with a competitive hourly rate of $20-$25.Benefits PackageOur comprehensive benefits include medical, dental, vision, 401K, weekly direct deposit, and more. We believe in...

  • Care Coordinator

    1 month ago

    Seattle, Washington, United States Cecelia Health Full time

    About Cecelia HealthCecelia Health is a national virtual specialty medical practice dedicated to providing personalized clinical support to individuals with chronic conditions. Our integrated care approach addresses the whole person, focusing on clinical, behavioral, social, and emotional needs.Job SummaryWe are seeking a Care Coordinator Contact Agent to...

  • Care Coordinator

    3 weeks ago

    Seattle, Washington, United States Cecelia Health Full time

    At Cecelia Health, we're expanding access to care and providing personalized clinical support to help patients achieve sustained engagement and durable outcomes.We're seeking a dedicated Care Coordinator to join our Clinical team, handling inbound and outbound calls to support our members. This role requires a strong passion for customer service and member...

  • Care Coordinator

    4 weeks ago

    Seattle, Washington, United States With A Little Help Full time

    Care Coordinator Job DescriptionWe are seeking a dedicated and compassionate Care Coordinator to join our team at With a Little Help. As a Care Coordinator, you will be responsible for overseeing and coordinating the care plans and services provided to our clients.Key Responsibilities:Coordinate and monitor the delivery of care services to clientsAssess...

  • Licensed Practical Nurse

    3 weeks ago

    Seattle, Washington, United States Unified Care Systems Full time

    Job SummaryUnified Care Systems is seeking a compassionate and skilled Licensed Practical Nurse (LPN) to join our team as a Care Coordinator. In this role, you will play a vital part in providing high-quality nursing care to residents with developmental disabilities and mental health needs.Key ResponsibilitiesProvide direct nursing care to residents in...

  • Care Coordinator RN

    2 months ago

    Seattle, United States CommonSpirit Health Full time

    Overview: In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly...

  • Care Coordinator

    1 month ago

    Seattle, Washington, United States With A Little Help Full time

    About the RoleWe are seeking a dedicated and compassionate Care Coordinator to join our team at With a Little Help. As a Care Coordinator, you will be responsible for overseeing and coordinating the care plans and services provided to our clients.Key ResponsibilitiesCoordinate and monitor the delivery of care services to clientsAssess client needs and...

  • Care Coordinator

    4 weeks ago

    Seattle, Washington, United States With A Little Help Full time

    About the Role:We are seeking a dedicated and compassionate Care Coordinator to join our team at With a Little Help. As a Care Coordinator, you will be responsible for overseeing and coordinating the care plans and services provided to our clients.Your role will involve working closely with clients, caregivers, and healthcare professionals to ensure that all...

  • Patient Care Coordinator

    1 month ago

    Seattle, Washington, United States Providence Health & Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Providence Health & Services. This role will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesManage patient referrals and registrationsSchedule appointments and coordinate...

  • Nurse Care Coordinator

    4 weeks ago

    Seattle, Washington, United States Kaiser Permanente Full time

    Job SummaryKaiser Permanente is seeking a skilled and compassionate Registered Nurse to join our Home Health Hospice team in Seattle, Washington. As a key member of our interdisciplinary team, you will provide comprehensive skilled nursing care and services to patients in their homes, promoting independence and improving quality of...

  • Patient Care Coordinator

    1 month ago

    Seattle, Washington, United States Prenuvo Full time

    Job Title: Patient Care ConciergeWe are seeking a highly skilled and compassionate Patient Care Concierge to join our team at Prenuvo. As a Patient Care Concierge, you will be responsible for providing exceptional patient care and support throughout the patient journey, from initial booking to post-scan follow-up.Key Responsibilities:Manage patient bookings...

  • Patient Care Coordinator

    4 weeks ago

    Seattle, Washington, United States UnitedHealth Group Full time

    Job SummaryUnitedHealth Group is seeking a Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and support to our patients and their families.Key Responsibilities:Provide patient registration and insurance verification servicesSchedule and coordinate patient...

  • Hearing Care Coordinator

    3 weeks ago

    Seattle, United States Sonova Full time

    Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy lifes unforgettable...

  • Care and Outreach Coordinator

    4 weeks ago

    Seattle, Washington, United States CareOregon Full time

    CareOregon Job Opportunity:The Care and Outreach Specialist will work alongside a comprehensive care team to provide health system navigation, short-term care coordination, and connection to community resources for vulnerable members.This role requires critical thinking and independent judgment to identify and support unmet member needs through proactive...

  • Care and Outreach Coordinator

    4 weeks ago

    Seattle, Washington, United States CareOregon Full time

    Care and Outreach Specialist RoleCareOregon is seeking a skilled Care and Outreach Specialist to join our comprehensive care team. As a key member of our team, you will work alongside nurses, social workers, health care coordinators, and behavioral health specialists to provide health system navigation, short-term care coordination, and connection to...

  • Patient Care Coordinator I

    4 weeks ago

    Seattle, Washington, United States Fred Hutchinson Cancer Center Full time

    Job Summary:The Patient Care Coordinator I is a vital member of our dynamic team at Fred Hutchinson Cancer Center. As a liaison for patients and families, you will play a critical role in ensuring seamless communication and coordination between departments. Your exceptional critical thinking skills will be utilized to facilitate complex scheduling requests,...