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ServiceNow Application Developer

3 months ago

Washington DC, United States CAI Full time

Job ID NumberR3448Employment TypeFull timeWorksite FlexibilityOnsiteJob SummaryAs a ServiceNow Application Developer you will be responsible to support, maintain, and enhance its ServiceNow platform, which is instrumental in executing, managing, and maintaining business functions.Job DescriptionWe are seeking a ServiceNow Application Developer to support, maintain, and enhance its ServiceNow platform, which is instrumental in executing, managing, and maintaining business functions. This is a full-time, onsite, long term contract position.What You’ll DoProvide functional and technical support for the client's ServiceNow platformConduct day-to-day operational and maintenance activitiesAddress and resolve issues involving defects, bugs, and errorsEngage in business analysis and requirements gathering for enhancementsExecute both planned and urgent enhancement work within tight deadlinesPerform standard platform/system administration tasks including user, group, and role record management, system access auditing, and documentation authoringSupport the development and maintenance of ServiceNow modules such as ITSM, Security Operations, Strategic Portfolio Management, ITOM, and IT Asset ManagementIntegrate ServiceNow with third-party systems from vendors including Microsoft, Dell, Absolute, Broadcom, and OracleWhat You’ll NeedRequired:3-5 years of experience in ServiceNow development and administrationProficient in ServiceNow platform administration, including auditing and update set migrationSkilled in developing and maintaining various ServiceNow modules and in creating workflows, forms, and managing CMDB dataCapable of integrating ServiceNow with various third-party systemsStrong problem-solving and communication skills, with the ability to manage projects efficiently and deliver on timeBachelor’s degree in Computer Science, Information Technology, or a related fieldPreferred:Knowledge of web development technologies (JavaScript, HTML, CSS)Familiarity with quality assurance best practices and methodologiesAgile and Scrum methodology experience for iterative development and deploymentServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD)Certifications in ITIL or project management methodologies such as Agile or ScrumPhysical Demands:Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.