Ice Cream Shop Clerk

3 months ago

Marquette, United States Dairy Farmers of America Full time

Provide excellent customer service, assisting customers with their inquiries and purchases, and ensuring the store is well-maintained, clean, and organized. Promote a welcoming and friendly atmosphere. Job Duties and ResponsibilitiesGreet customers in a friendly and welcoming manner, and provide assistance with their shopping needs. Answer customer questions, provide product information, and offer suggestions or recommendations as neededProcess customer purchases, handle cash and credit card transactions accurately, and operate the cash register or point-of-sale system efficientlyAcquire an understanding of the products sold in the store. Stay up-to-date with new arrivals, promotions, and special offers to effectively assist customers in finding the right productsHandle customer complaints and concerns professionally and escalate issues to the store manager if necessary, aiming to achieve a satisfactory resolutionStock, rotate, and organize shelves and displays; ensure that products are properly labeled and pricedKeep store looking clean and organized; perform daily assigned cleaning jobsHelp monitor inventory levels and notify supervisor when products need to be replenished or reordered. Assist in regular inventory counts Be vigilant for shoplifting or fraudulent activities and report any suspicious behavior or incidents to the store security or managementAnswer incoming callsComplete shipping activities (e.g., UPS)The Creamery: cut cheese samples, variety bags, and cheese trays; bag curd in wrap area; bag candy; scoop ice cream Alban’s: load and unload customer vehicles; load/unload freight trucks; fill propane tanksFollow all safety and sanitation proceduresThe requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as requiredStarting Pay $13.50 per hourMust be 18 or older. 

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