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Support Services Specialist
2 months ago
If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.
We’re looking for a Support Service Specialist to join our team
At Mosaic, we empower people to live as independently as possible. As a Support Service Specialist, you’ll oversee the quality aspects of individuals served in our intermediate care facilities, focusing primarily on quality, clinical and compliance outcomes.
Who will love this job:
A natural helper - You have a knack for sensing the emotions of those around you, often feeling what others are feeling as though the emotions are your own.
A collaborator- you know that cross-functional teams come up with the most successful solutions
A creative problem-solver - you aren’t afraid to analyze a situation, identify potential problems and make any necessary adjustments
A mediator - you’re a catalyst for building trusting relationships, naturally drawing people together while remaining calm and focused, even in emotionally charged situations
What YOU’LL Do:
Participate in maximizing employee engagement by supporting direct support teams with adequate training and coaching
Coordinate and direct the delivery of habilitative services with regulatory requirements
Oversee the development of individual-centered programs and monitor the quality of services delivered
SCHEDULE: Days, 40/hr week, OnCall responsibilities - flexibility is essential as some hours may be outside typical business hours to meet the needs of the department/agency.What YOU’LL Need:
You’re comfortable and even thrive in fast-paced environments where you learn something new every day
Bachelor’s Degree in Psychology, Special Education, or related field
Two years of experience working with individuals with developmental disabilities
Strong background in performing habilitative services in a thoughtful and purposeful manner
Ability to adapt and be agile as needed in a fast-paced environment
High intrinsic motivation to serve others through an individual-centric operations method
Experience working in an intermediate care facility for individuals with intellectual disabilities and may require QIDP certification where needed.
What YOU'LL Get:
Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
Education Assistance to further your education or develop your career
Health, Dental, Vision, Prescription options available
Professional & Personal Development Opportunities
403b Retirement Plan
Paid Time Off that starts accruing your first day
