Supervisor, Customer Contract Pricing
4 weeks ago
Ingredion is seeking a Supervisor, Customer Contract Pricing for the Tulsa location, focusing on the Americas (US & Canada). This role involves leading the Customer Contract Pricing team, executing the Order to Invoice Operations strategy, and ensuring high-quality customer service. Key responsibilities include supervising the team, ensuring timely and accurate contract pricing, managing projects, supporting employee development, and resolving customer issues. The Supervisor will also work with Commercial and Customer Service teams to improve department efficiency and maintain strong customer relationships. This position requires strong customer service skills, problem-solving abilities, and data evaluation aptitude . Core Responsibilities:Supervise Tulsa SSC Customer Contract Pricing Team: Oversee and direct the end-to-end delivery of Order to Invoice services for the US and Canada, ensuring efficient operations and accurate contract pricing and billing. Key duties include supervising the Customer Contract Pricing team, enhancing pricing maintenance and billing automation, managing ongoing activities and deadlines, addressing escalated customer inquiries, hiring, training, and developing the team, creating skill development plans, training new employees on policies and controls, maintaining high customer service standards, and setting clear goals to manage a high-performing team. Enable Order to Invoice Operations Strategy: Collaborate with the Associate Manager, Customer Contract Pricing and Billing, and Sr. Manager, Order to Cash to enhance Order to Invoice Operations strategies aligned with business needs and customer experience. Key duties include collaborating with key business partners and reporting on monthly performance, identifying issues and process improvements for Steering committee review, implementing enhancements to streamline processes with proper testing and communication to leadership, and suggesting adjustments to improve data quality and processing efficiency, including data import/export enhancements Monitor SLAs and Reporting: Ensure adherence to Service Level Agreements, review performance reports, and track system or process issues, escalating them for timely resolution. Complete weekly risk controls, conduct daily, weekly, and monthly compliance activities, support audits and remediation efforts, enforce SOX compliance, and assist with month-end and year-end close activities as needed. Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.Employee Development: Support the career development of employees in the Tulsa SSC Order to Invoice Team. Assess training needs, coach for performance improvement, and facilitate additional assignments and rotations to deepen employees' understanding of Financial Operations processes.Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally. Continuous improvement attitude to seek out and implement best practices, lead projects, and meet all deadlines . Qualified candidates will have:Advanced knowledge of Customer Contract Pricing and Billing, with at least two years of Order to Invoice value chain experienceAt least one year of supervisory experienceBachelor's degree in a business-related field (preferred)Solid understanding of business and financial conceptsStrong business acumen, design thinking, analytical, and influencing skillsStrong systems knowledge and passion for technology integration to automate processesAbility to prioritize, manage teams, and promote a strong talent culture.Global Shared Services environment, preferred.Proficiency in SAP, Salesforce, Microsoft Office, and new automation technologiesExcellent communication and presentation skills#LI-MU1We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability-mental or physical-marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law ("protected classifications"). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available: NoPay Range: $70,600.00-$94,133.33 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits: Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.
-
Tulsa, United States Ingredion Incorporated Full timeIngredion is seeking a Supervisor, Customer Contract Pricing for the Tulsa location, focusing on the Americas (US & Canada). This role involves leading the Customer Contract Pricing team, executing the Order to Invoice Operations strategy, and ensuri Contract, Pricing, Supervisor, Customer Service, Customer Experience, Operations, Manufacturing, Business...
-
Customer Pricing Team Lead
6 days ago
Tulsa, Oklahoma, United States Ingredion Full timeAbout IngredionIngredion is a leading global provider of ingredient solutions for the food, beverage, and health industries. We seek talented individuals to join our team in Tulsa, Oklahoma, as a Supervisor, Customer Contract Pricing.
-
Senior Business Development Manager
5 days ago
Tulsa, Oklahoma, United States Ingredion Incorporated Full timeAbout Ingredion IncorporatedWe are a leading global ingredients solutions company, committed to making life's possibilities more delicious and nutritious. Our company is dedicated to helping customers around the world bring their innovative food products to market.Job SummaryThis role involves leading the Customer Contract Pricing team, executing the Order...
-
Supervisor, Customer Billing and Support
2 weeks ago
Tulsa, United States Ingredion Full timeIngredion is seeking a Supervisor for Customer Billing and Support at their Tulsa location, focusing on the Americas (US & Canada). This role involves leading the Customer Billing and Support team to ensure timely and accurate billing, enhancing customer experience, and mitigating invoicing risks. The Supervisor will execute the Order to Invoice Operations...
-
Tulsa, Oklahoma, United States Ingredion Full timeIngredion is a leading global provider of ingredient solutions to the food, beverage, and pharmaceutical industries. The company seeks a skilled Senior Customer Service and Billing Operations Manager to join their team at their Tulsa location in the Americas (US & Canada).About the Role:This senior-level position involves overseeing the day-to-day operations...
-
Contract Specialist
5 days ago
Tulsa, Oklahoma, United States U.S. Army Corps of Engineers Full timeAbout the PositionThis is a Contract Specialist, GS-1102-12 position with the U.S. Army Corps of Engineers, Contracting Division. A relocation or recruitment incentive may be offered depending on funding availability and management discretion.ResponsibilitiesYou will provide technical advice to include advisory services to management, Contracting Officers,...
-
Tulsa, United States Ingredion Incorporated Full timeIngredion is seeking a Supervisor for Customer Billing and Support at their Tulsa location, focusing on the Americas (US & Canada). This role involves leading the Customer Billing and Support team to ensure timely and accurate billing, enhancing cust Support, Billing, Supervisor, Customer Experience, Operations, Business Partner, Manufacturing, Technology
-
Retail Front End Supervisor
6 months ago
Tulsa, United States Burlington Stores Full timeOverview New Store Opening in Tulsa, OK in Spring 2024! At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time...
-
Customer Service Supervisor
7 months ago
Tulsa, United States ChampionX Full timeChampionX has an immediate need for a Customer Service Supervisor located in Tulsa, OK. This is your opportunity to join a growing company offering a competitive base salary and benefits. What’s in it For You: You will join a growing company offering competitive pay and benefits Access to best-in-class resources, tools, and technology ...
-
Customer Success Manager
2 months ago
Tulsa, United States ProRecruiters Full timePosition: Customer Success Manager Location: Tulsa, OK (Ability to travel about 35% of the time) Pay: $75,000 to $95,000/year (Based on experience) Experience: Proven customer service experience Previous law enforcement, military, or public safety market experience desired but not required Education: Bachelor'sdegree or equivalent Type: Full-time;...
-
Customer Service Specialist
2 months ago
Tulsa, United States ProRecruiters Full timePosition: Customer Service Specialist Location: Tulsa, OK Pay: $55k+/year (with OTE, $60k to $65k/year) Experience: Proven customer service experience is required Previous law enforcement, military, or public safety market experience desired Education: Bachelor of Arts or Bachelor of Science degree or equivalent Type: Full-time; Direct Hire Schedule: Day...
-
Customer Service Specialist
2 months ago
tulsa, United States ProRecruiters Full timePosition: Customer Service Specialist Location: Tulsa, OKPay: $55k+/year (with OTE, $60k to $65k/year)Experience: Proven customer service experience is requiredPrevious law enforcement, military, or public safety market experience desiredEducation: Bachelor of Arts or Bachelor of Science degree or equivalentType: Full-time; Direct HireSchedule: Day...
-
Customer Service Specialist
2 months ago
tulsa, United States ProRecruiters Full timePosition: Customer Service Specialist Location: Tulsa, OKPay: $55k+/year (with OTE, $60k to $65k/year)Experience: Proven customer service experience is requiredPrevious law enforcement, military, or public safety market experience desiredEducation: Bachelor of Arts or Bachelor of Science degree or equivalentType: Full-time; Direct HireSchedule: Day...
-
Retail Stocking Supervisor
4 weeks ago
Tulsa, United States Harbor Freight Tools Full time156731BRPosting Title:Retail Stocking SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a...
-
Customer Service Supervisor
5 days ago
Tulsa, Oklahoma, United States Tulsa Club Hotel, Tulsa, OK Full timeAbout the JobWe are seeking a skilled Customer Service Supervisor to join our team at the Tulsa Club Hotel in Tulsa, OK.Job SummaryThe successful candidate will oversee the front desk operations, ensuring exceptional customer service and hospitality for our guests. Key responsibilities include training, directing, and coaching front desk team members,...
-
Customer Service Specialist
2 months ago
Tulsa, United States ProRecruiters Full timePosition: Customer Service Specialist Location: Tulsa, OKPay: $55k+/year (with OTE, $60k to $65k/year)Experience: Proven customer service experience is requiredPrevious law enforcement, military, or public safety market experience desiredEducation: Bachelor of Arts or Bachelor of Science degree or equivalentType: Full-time; Direct HireSchedule: Day...
-
Customer Service Specialist
2 months ago
Tulsa, United States ProRecruiters Full timePosition: Customer Service Specialist Location: Tulsa, OKPay: $55k+/year (with OTE, $60k to $65k/year)Experience: Proven customer service experience is requiredPrevious law enforcement, military, or public safety market experience desiredEducation: Bachelor of Arts or Bachelor of Science degree or equivalentType: Full-time; Direct HireSchedule: Day...
-
Assistant Store Supervisor
7 days ago
Tulsa, United States XL Parts Full timeAssistant Store Supervisor Reports To: Store ManagerDirect Reports: NoStatus: Full-TimeExempt/Non-Exempt: Non-ExemptDivision: OperationsJob Purpose: The Assistant Store Supervisor is responsible for expediting shipments of parts sent and returned from or to XL Parts/The Parts House distribution center(s).Key job responsibilities:Shipping and receiving of...
-
Inside Sales
2 months ago
Tulsa, United States Oil States International Full timeAre you interested in a position that is challenging and innovative? Be part of what's next! Oil States Industries, Inc. is a highly respected global designer and manufacturer of diverse products for offshore platforms, subsea pipelines, defense, and general industrial applications. Since our founding in 1942, we have been known as innovators - crossing new...
-
Customer Service Supervisor
4 days ago
Tulsa, Oklahoma, United States D.R. Horton Full timeJob DescriptionAbout the Role: D.R. Horton, Inc., a leading homebuilder in the United States, is seeking a Customer Service Manager to join their Warranty Department. This critical position plays a vital role in ensuring customer satisfaction and delivering quality warranty service.Key Responsibilities:Plan, direct, and coordinate warranty activities of...
