Customer Service Representative
7 days ago
SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES:
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
-
Customer Service Representative
1 week ago
Plano, United States ektello Full timeCustomer Service Representative - - - - W 2 Contract - - Plano, TX - - ONSITE - - $15-20/hr - - Top 3 Skill Sets: Computer Literacy Written/ Verbal Communication skills Proficient in Outlook and Excel Responsibilities: Answer incoming calls and/or re Customer Service Representative, Customer Service, Representative, Technical Support, Retail, Staffing
-
Customer Service Representative
4 days ago
Plano, Texas, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for:Greeting customers and providing them with a positive, engaging experience.Taking customer orders using our Point of Sales System.Cleaning, preparing, and...
-
Customer Service Representative
3 months ago
Plano, United States EPITEC Full time**Customer Service Representative posted 13 hours ago** **JOB TYPE:** Full-time, contract **LOCATION:** Ridgefield Park, NJ **JOB SUMMARY FOR Customer Service Representative:** * Epitec is looking for a Customer Service Representative for a global Electronic company, located in Ridgefield Park, NJ. * - This is a full-time contract position that will be...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States BCforward Full timeJob Title: Customer Service RepresentativeBCforward is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for...
-
Customer Service Representative
3 weeks ago
Plano, Texas, United States BCforward Full timeJob Title: Customer Service RepresentativeBCforward is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States Advanced Connectivity Full timeJob Title: Customer Service RepresentativeAt Advanced Connectivity, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and providing a positive...
-
Customer Service Representative
4 weeks ago
Plano, Texas, United States Circle K Stores, Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...
-
Customer Service Representative
1 month ago
Plano, Texas, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...
-
Customer Service Representative
1 week ago
Plano, Texas, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...
-
Customer Service Representative
4 weeks ago
Plano, Texas, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and supporting the overall success of our...
-
Customer Service Representative
4 weeks ago
Plano, Texas, United States loanDepot Full timeJob Summary:As a Customer Service Representative at loanDepot, you will play a vital role in providing exceptional customer service while assisting with general mortgage inquiries, concerns, and light collections efforts as needed. You will handle both inbound and outbound calls to ensure quick and effective solutions are provided to each customer. Your...
-
Customer Service Representative
3 months ago
Plano, United States DB Roberts Full time**Customer Service Representative** **Department:** Customer Service **Location:** Plano, TX DB Roberts Co. is a recognized leader in fastener distribution. Since inception, we have been focused on providing solutions for fastener applications in Sheet Metal Fabrication, Metalworking, and Industrial Electronics. The manufacturers we represent are the best...
-
Customer Service Representative
1 month ago
Plano, Texas, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States Digital Matrix Systems Full timeJob Title: Customer Service RepresentativeAt Digital Matrix Systems, we are seeking a highly motivated and professional Customer Service Representative to join our team in Plano, TX. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely...
-
Customer Service Representative
4 weeks ago
Plano, Texas, United States Baldwin Risk Partners Full timeCustomer Service RepresentativeAt Baldwin Risk Partners, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our policyholders receive timely, accurate, and personalized support.Key Responsibilities:Provide prompt and professional assistance to policyholders via phone,...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States Air Distribution Technologies Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Air Distribution Technologies in Plano, TX.Job Summary:The Customer Service Representative will provide exceptional support to our customers, sales staff, and internal teams by processing orders, responding to...
-
Customer Service Representative
3 weeks ago
Plano, Texas, United States Westwood Insurance Agency Full timeCustomer Service RepresentativeWestwood Insurance Agency is a leading provider of personal lines insurance in the US. With over 60 years of experience, we've helped hundreds of thousands of customers protect their assets. Our team of experts represents a wide range of insurance products from top companies, offering customers a diverse selection of coverage...
-
Customer Service Representative
3 weeks ago
Plano, Texas, United States NerdsToGo Inc Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at NerdsToGo Inc. In this role, you will play a crucial part in ensuring our clients receive exceptional support and service for their IT needs.Responsibilities:Provide top-tier customer support for...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys.Responsibilities:Assist customers...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States WB Liquors & Wine Full timeCustomer Service Representative OpportunityWe are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative at WB Liquors & Wine. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and...