Lead Field Technician

3 weeks ago

Detroit, United States Strategic Staffing Solutions Full time

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING

Strategic Staffing Solutions is currently looking for a Lead Field Technician for a contract opportunity with one of our largest clients located in Detroit, MI

Title: Lead Field Technician
Location: Detroit, MI (Onsite/Field)
Duration: 12+ Months
Role Type: W2 contract engagement
Pay Rate: $36/hour with benefits

Must have a reliable car. This person will be driving to various locations at times, using their own vehicle.

Must have a valid license and car insurance. They will need to send a copy of each if selected.

*Contractor will be eligible for time & half beyond 40 hr. work week (MI/non-exempt)
*Contractor will be eligible for mileage reimbursement government rate of $0.67/mile

Job Description:

In field technical support of various Panasonic Toughbook (MDT) and supporting infrastructure including, docks, stands, wiring harnesses and 12 volt system.

Key Accountabilities


  • Basic Troubleshooting
  • Primary Applications (ADMS ClickSoft)
  • Mapping within Primary Applications
  • MDT Diagnostic Tool (Netmotion)
  • Vehicle wiring
  • Voltage Checking
  • Desktop Apps (MDT Diagnosis Tool, MDT Printer set up, Mappoint, GT Viewer)
  • Hardware review of different MDT s
  • Review of docking solutions and reoccurring challenges
  • Bios Settings
  • General MDT repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)

Minimum Education & Experience Requirements


  • Associates degree in related field and 1-2 years experience or a High School diploma or GED and 3-5 years prior experience.

Other Requirements


  • Ability to lift 50 lbs.
  • Valid drivers license
  • Reliable transportation which can carry 300 lbs.
  • Customer support skills and phone skills.
  • Knowledge and familiarity with PC setup and installation of software.
  • Able to use basic test equipment such as: VOM, T1 tester, fiber tester, data circuit tester, RF wattmeter, RF service monitor, Antenna tester, protocol analyzer, spectrum analyzer.
  • Provides 24 x 7 trouble response when needed.
  • Passes initial Department of Transportation (DOT) drug screens and random drug testing

The S3 Difference

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:


  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you re eligible for a full benefits package that may include:


  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

*Beware of scams. S3 never asks for money during its onboarding process

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