Field Service Technician

2 weeks ago

Detroit, United States Powerwell Full time

Field Service Technician


LOCATION: Location is flexible within the U.S., as the role requires full-time travel domestically and internationally, 100%.


JOB DESCRIPTION:

Powerwell is a leading recruitment firm helping our clients discover top talent. Currently, we are looking for a Field Service Technician. The Field Service Technician is the face of the company providing excellent customer service while leading the repair, start-up, and maintenance of customer equipment, providing technical support and training to ensure the safe and efficient operation of systems. This role involves hands-on troubleshooting and adjustments, ensuring projects are completed on time, within budget, and in compliance with safety standards. Location is flexible within the U.S., as the role requires full-time travel.

Since 1898, our client has been the leading supplier of combustion systems and equipment and is the world's leading designer, manufacturer, and supplier of solid fuel stoker/grate systems and related combustion equipment. The field service team provides complete maintenance, repair, inspection, and equipment upgrades all backed by our experienced Engineering, Sales, and Service Departments who assist in resolving combustion-related problems.


RESPONSIBILITIES:

  • Leads repair and start-up function of customer equipment by instructing client employees or labor and providing solutions to electrical, mechanical, and environmental equipment issues.
  • Performs pre-startup check of equipment and makes final adjustments as needed.
  • Controls cost and schedule of the project in the best interest of DSC and customer.
  • Provides thorough and high-quality training to customers regarding safe and efficient operation and maintenance of DSC equipment.
  • Provide timely information to customers including job status updates and detailed written follow-up reports promptly after each job, outlining details of the project and recommendations for future equipment recommendations.
  • Must complete DSC-assigned safety training and customer site safety training as required.
  • Travels extensively working varied schedules at different locations each week, including holidays and weekends as necessary to satisfy customer needs.
  • Ability to travel domestically and internationally 100%.
  • Other duties as assigned.


QUALIFICATIONS:

  • Minimum 2 years of experience in power plant-related maintenance and operations; or 3-5 years of experience in industrial maintenance or construction-related field.
  • Additional consideration for an Associate or Bachelor's degree in a related field.
  • Must maintain a valid driver's license and passport.
  • Ability to troubleshoot equipment and ensure proper operation.
  • Ability to make sound technical decisions independently.
  • Strong written and oral communication.
  • Ability to interpret blueprints and technical information.
  • Proficient in MS Word, Excel, PowerPoint, Outlook, and Internet.
  • Ability to instruct others in an industrial environment.
  • Experience working in boiler operations, power plants, or related construction experience.
  • Customer service skills.
  • Mechanical aptitude is a plus.

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