Manager, Cyber eDiscovery Senior Analyst

4 weeks ago

Richmond, United States Capital One Full time
Center 3 (19075), United States of America, McLean, Virginia

Manager, Cyber eDiscovery Senior Analyst

Capital One is looking for an eDiscovery analyst to join the Cyber Insider Threat and Technical Investigations Team. The role will work closely with other lines of business to support litigation and investigation requests utilizing multiple applications across electronic devices such as email archives, document management systems, laptops, workstations, servers, cell phones, and multi-cloud environments. Personnel in this role perform, investigate, analyze, manage, and report on response activities related to legal discovery and enterprise investigation requests. The position tasks include, but are not limited to: creating and maintaining investigation and incident tracking information; planning, coordinating, performing, and managing investigation response activities; the collection, preservation, processing, and transfer of data; application, workflow, user, and infrastructure administration; drafting and presenting detailed investigative reports and summaries; metrics and capacity reporting and forecasting; and investigation analysis tasks, including examining all available information, and supporting evidence or artifacts collected related to discovery and investigation request.

Responsibilities:
  • Utilize eDiscovery and forensic software to perform collections of electronically stored information (ESI) from data sources including email archives, document management systems, network drives, and other repositories in response to legal preservation, discovery, and enterprise investigation requests
  • Process collected data within eDiscovery applications and promote data to be reviewed by internal and external teams
  • Coordinate, troubleshoot, and provide technical support to resolve collection and processing exceptions and errors
  • Provide end-user training and support for the enterprise eDiscovery application
  • Create, update, and maintain program documentation and procedures
  • Provide support for coordination of data exports and transfers to outside partners and requesting parties
  • Maintain and serve as an administrator of the enterprise eDiscovery application including tasks related to case, user, software, and infrastructure management
  • Troubleshoot eDiscovery application and infrastructure issues
  • Develop, report, and present request life cycle metrics and capacity forecasting statistics and provide suggestions for improvements
  • Communicate efficiently and effectively with internal and external parties including other investigation teams, legal partners, and vendors while building strong working relationships
  • Collaborate on the development of custom tools, scripts, API integrations, and applications that will increase efficiency and effectiveness
  • Research and recommend eDiscovery and forensic tools that improve productivity and decrease request cycle times
  • Professional and effective secure handling and collection of digital evidence
  • Familiarity with laws and regulations regarding legal discovery and evidence collection procedures


Basic Qualifications:
  • High school diploma, or GED or equivalent certification
  • At least 6 years of experience in the Cyber or Legal field
  • At least 5 years of experience in eDiscovery or cyber forensics


Preferred Qualifications:
  • Bachelor's Degree in Computer Science, Cybersecurity or related field
  • 6+ years of experience using eDiscovery collection and processing software (Relativity, Brainspace, Google Vault, etc.)
  • eDiscovery Certification such as Relativity Certified Administrator, ACEDS, Relativity Specialist and Pro certifications
  • Experience with custom scripting including Python
  • Experience with custom API development and integration for eDiscovery processes
  • Experience with forensic process and products
  • Experience with data collection and investigation in Cloud technologies


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber Technical

San Francisco, California (Hybrid On-Site): $213,400 - $243,500 for Manager, Cyber Technical

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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