PC Computer Deployment

4 weeks ago

Columbus, United States TEKsystems co Allegis Group Full time
Top Skills' Details
1. PC Break/Fix Experience: Candidates should meet one of the following criteria:
Professional experience in PC break/fix.
Educational background: Bachelor's or Associate's degree in Computer Science, or relevant CompTIA Certifications (A+, N+, Sec+, etc.).
Demonstrated technical aptitude: experience building personal computers and ability to showcase skills through screening questions.
2. Customer Service Skills
Strong interpersonal abilities: relatable, reassuring, and empathetic.
Excellent communication skills: active listening and not afraid to ask questions.
3. Proven Job Stability
Track record of consistent employment. Preferably in IT or in a Customer Service related capacity
4. Cultural Fit
Positive personality: motivated, proactive, and open to collaboration.
Willingness to seek help and accept constructive criticism.
Team-oriented mindset: prioritizes team success and fosters a supportive environment.
Secondary Skills - Nice to Haves
  • Desktop
  • Active directory
  • Windows 10

Job Description
Job Title: PC Technician (Device Refresh Technician)
Location: Various Client Locations
Position Overview: Client is seeking a dedicated and skilled PC Technician (Device Refresh Technician) to join our team. This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. As a traveling field technician, you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service across multiple Client locations. This role could also have a capacity within the Project Team, multiple concurrent projects, including the Room of the Future, Corporate Office Decommissioning, Corporate Office Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.
Key Responsibilities:
Deploy hardware and ensure devices are properly connected to the network.
Troubleshoot Level I issues in real-time.
Understand intake processes related to IT Service Management (ITSM).
Collaborate effectively with team members while also being able to work independently.
Interact with medical staff, providing exceptional customer service and support.
Desired Skills and Qualifications:
Experience with hardware deployment and network connectivity.
Strong troubleshooting skills, particularly with Level I issues.
Familiarity with IT Service Management (ITSM) processes.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
Coachable, adaptable, and a self-starter.
Willingness to travel to various Client locations as needed.
Additional Skills & Qualifications
Strong Work Ethic, Socially adaptable, Reliable, Great attitude, Professional, Punctual
Employee Value Proposition (EVP)Why Work at Client:
Opportunity for a long term open ended contract as well as the opportunity to learn, grow and be evaluated for conversion to a full time employee
Be part of a leading healthcare organization known for its commitment to quality and innovation.
Opportunities for professional growth and development in a supportive environment.
Work with a collaborative and dedicated team that values your contributions.
Make a meaningful impact on patient care and the overall success of Client.
Work Environment
This is a traveling field tech position, requiring flexibility and adaptability.
You will work in a dynamic healthcare environment, interacting with medical staff and other IT professionals.
The role involves hands-on work with hardware and network systems, often in a fast-paced setting.
Business Drivers/Customer Impact
Positive Business Outcomes:
Ensuring that medical staff have reliable and up-to-date technology, directly impacting patient care and operational efficiency.
Reducing downtime and improving the overall user experience through timely hardware refresh and effective troubleshooting.
Enhancing the IT department's reputation for excellent service and support within the organization.
They are willing to take on candidates with minimal experience as this team is very experienced and will be able to provide plenty of guidance/oversight
Experience Level:
Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. PC Computer Deployment

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