Loan Workout Specialist

2 weeks ago


West Des Moines, United States Motion Recruitment Partners, LLC Full time
Outstanding long-term contract opportunity A well-known Financial Services Company is looking for a Loan Workout Specialist in Des Moines, IA (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months

Required Skills & Experience
  • Legal administration/ support experience
  • Ability to combining documents in Adobe Reader
  • User level experience with Microsoft Outlook, Word, & One Note
  • Experience with shipping documents with FEDEX
  • Working knowledge of legal civil procedures
  • Must be highly organized
  • Strong time management skills (will be working with hundreds of time sensitive documents that come in weekly)
  • Partnership skills - ability to work with Q/A team
  • 6+ months of legal admin experience is preferred
  • Hands on experience supporting paralegals, attorneys, or court systems will be helpful

Desired Skills & Experience
  • Root cause analysis.
  • Understanding credit cards, that is the main department.
  • Payment research.
  • Litigation exposure specifically civil procedure.
  • Partnering with 3rd party law firms.
  • Working independently and being resourceful.
  • Enterprise/corporate environment background.

What You Will Be Doing
  • Participate in or provide support for low complexity initiatives within Loan Workout.
  • Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Loan Workout.
  • Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements.
  • Provide information to client personnel in Loan Workout.
  • Functions include assessing wide-ranging customer circumstances, conducting extensive research, determining appropriate courses of action, documenting/communicating finding, and supporting the issue through direct mediation as applicable.
  • Manage stakeholder relationships with customers, family members, legal representatives, and business partners.


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