Simulation Support Team

2 weeks ago

Johnston, United States Northrop Grumman Full time
Requisition ID: R10173297
  • Category: Technical Support
  • Location: Johnston, Iowa, United States of America
  • Clearance Type: Secret
  • Telecommute: No- Teleworking not available for this position
  • Shift: 1st Shift (United States of America)
  • Travel Required: Yes, 25% of the Time
  • Relocation Assistance: Relocation assistance may be available
  • Positions Available: 1
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Defense Systems sector (NGDS) is seeking a Simulation Support Team (SST) Manager 1 to join our growing team of diverse professionals supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Camp Dodge in Johnston, Iowa.

This position is contingent upon contract award, budget, and customer approval.

Responsibilities:
  • Conducts overall management coordination for all training environment technical, networking, exercise design, and required operational support
  • Leads the technical team to:
    • install, operate, integrate, and troubleshoot communications, applications, and configurations
    • establish network addresses and connections
    • monitor and analyze system performance
    • recommend and perform application maintenance and upgrade applications as needed
    • conduct data backups and system recovery
    • install information assurance vulnerability alert (IAVA) patches, security updates, respond to critical vulnerabilities, and conduct remediation before, during, and after training exercises using the Joint Land Component Constructive Training Capability (JLCCTC) suite
  • Ensures each Mission Training Complex (MTC) can simultaneously conduct one large (multi-echelon) and one medium-scale (single-echelon) JLCCTC-supported exercise
  • Coordinates Simulation Support Team (SST) support at the MTC or the Training Unit Commander (TUC) point of need.
  • Specific duties include:
    • Leads the Technical Support Team to provide training units with the simulation environment and mission command stimulation that fulfils exercise planning documents provided by training units
    • Leverages complete understanding and wide application of technical principles, theories, and concepts in virtual systems
    • Works independently most of the time with general or no direction
    • Develops approaches to solutions and independently makes decisions that do not result in serious program delays or considerable expenditure of resources
    • Represents the organization at daily inter-organizational and outside customer contacts and provides solutions to difficult technical issues associated with specific projects
    • Interprets exercise planning documents to best install and configure hardware, software, and networks on physical or virtual systems
    • Researches and uses best judgment to fill in needed information for system configuration and operation solutions
    • When system errors occur, evaluates error message(s), system/program logs, observed system operation deviations, etc. to evaluate the problem(s) and attempt corrective action(s)
    • Informs site manager of the issues requiring outside support
    • Authors problem ticket(s) with sufficient descriptive detail to allow help desk to understand issue(s) at hand
    • Follows all applicable Information Assurance (IA) protocols defined by the Department of Defense (DoD) and our customer
    • Maintains all applicable DoD security technical implementation guides (STIGs), operating system and application patches for all systems under his/her responsibility
    • Ensures that backups of critical data are done within the capabilities and specifications provided by the customer
    • Maintains user accounts on system(s) that the employee administrates under DoD and system-specific authority to operate documentation
    • Provides subject matter expertise in the areas of systems administration, military simulations, and stimulation of military tactical systems by simulation systems
    • Maintains proficiency with simulation software and hardware fielded to the Mission Training Complex

Basic Qualifications:
  • One of the following:
    • Bachelor's degree with a minimum of 8 years of experience with Military training and training support
    • Master's degree with a minimum of 6 years of experience with Military training and training support
  • Experience in technical support and training requirements at Brigade or higher level
  • Must have an active U.S. Department of Defense (DoD) Secret security clearance
  • Must have or be able to acquire Information Assurance Training (IAT) Level II Certification and meet all training required of DoD computing environments for all supported systems within 180 days of beginning work
  • Must be able to travel as needed (up to 25% of the time)
  • Must be able to work on-site at Camp Dodge in Johnston, Iowa
  • Must be able to support shifts that occur outside standard working hours and work weeks that exceed 40 hours per week to support 24/7 operations during exercise events
  • Must be able to frequently move computer workstations and other equipment weighing up to 50 pounds around the worksite
  • Must be able to maneuver into areas of the facility above and below desks/tables to facilitate hookup of computer workstations and peripheral equipment

Preferred Qualifications:
  • Master's degree in Computer Science (CS), Information Technology (IT), Cybersecurity, Information Assurance (IA), or related discipline
  • Experience in planning architectures that employ distributed and stand-alone simulations to stimulate Army Command and Control (C2) Systems in Live, Virtual, and Constructive (LVC) and integrated training environments
  • Experience as a Federation Manager of High-Level Architecture and Distributed Interactive Simulation (DIS) training federations
  • Previous FA57 or CP36 training and experience
  • Certification in Linux OS such as CompTIA Linux+, Linux Foundation Certified System Administrator or Redhat Certified Systems Administrator
  • Active IAT II certification such as CompTIA Security+ CE
  • Microsoft Certified Solutions Associate certification in Windows 10 and/or Server 2012
  • Experience in the configuration and operation of RedHat Enterprise Linux (versions 6 & above) workstation and server and Microsoft Windows (10 & higher) workstation and server operating systems (2012 & higher) in bare metal and virtualized configurations with an emphasis on Linux setup and operations
  • Experience with VMWare installation, configuration, and maintenance
  • Meet DoD 8570.01-M Baseline Computing Environment (CE) Certification Requirements at Information Assurance Training Level III (IAT III) or DoD Directive 8140 DoD Cyber Workforce Framework (DCWF) equivalent requirements (Advanced)
  • Operational support experience with JLCCTC in support of Corps and below level events
  • Have a working knowledge of the tools and techniques necessary to mass deploy over a network of 1 - 400+ Microsoft Windows and Linux systems on unformatted / un-configured hardware using government-provided tools
Salary Range: $74,600 - $112,000
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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