SAP Service Management
2 weeks ago
Title: SAP Service Management Consultant
Location: Long Beach, CA – Remote (occasional travel may be required)
Duration: 6 Months
Need a Senior SAP Service Management resource with Strong configuration & Hands-on experience. Hands-on means someone who can go into the system and do configuration. They would know the standard transactions and be able to walk us through it.
Required Skills:
Industry background and strong functional understanding of SAP Repair Depot and Service Center Processes, Service Orders, Repair Orders, Field Service, Warranty/Warranty Claims, and Service Contracts
Experience in configuring SAP Service Management (SM) modules and its integration with the rest of the SAP components such as Finance (FI), Controlling (CO), Logistics (SD/MM/PP), Supply Chain (SCM), trade compliance (GTS) and Reporting/Analytics (BI)
Required candidates who have experience with SAP ECC Customer Service and not with SAP -CRM (Customer Service)
Intermediate level on MS Excel, Visio, PowerPoint, LSMW Client’s front-end call center solution is Oracle Service Cloud. The candidate doesn’t have to have experience in Oracle Service Cloud, but they should understand integrations between SAP and front-end systems.
SAP Service Management (SAP SM) Consultant
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