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DIRECTOR - AIRLINE TECHNICAL OPERATIONS
2 months ago
EchoStar has an exciting opportunity for a Director ? Airline Technical Operations in our Hughes Network Systems division. This position will provide leadership and guidance of the technical operations activity for Hughes In-Flight Connectivity products being installed and operated on customer aircraft. This position is a customer-facing technical operations leader who will ensure continued airworthiness, high availability, and industry-leading reliability. This role must balance strategic planning as well as tactical execution. This position can be located in either Germantown, MD or Lisle, IL.
Responsibilities:
- Provide technical leadership and guidance to customer and maintenance personnel for installing and operating the Hughes IFEC system.
- Recruit, hire, and lead a top-tier technical support team for multiple customers and provide coaching, training, and performance evaluations for all directed personnel.
- Develop and create all documentation for operational procedures applicable to maintenance, troubleshooting, and repair.
- Working with the technical development team, establish requirements for all operational systems and tools to be used by internal teams and customers.
- Lead the development of internal, customer, and supplier training material to support system installation and maintenance.
- Manage all material and logistics flows (forward and reverse) from suppliers, 3rd party logistics companies, and customers.
- Identify and support the implementation of process improvements at MROs, customer sites, third-party suppliers, and within Hughes.
- Work closely with MROs and customer stakeholders to maintain, manage, and track status of all operational actions across multiple customer fleets.
- Create the development of preventive maintenance and reliability programs.
- Ensure Hughes and its subcontractors adhere to all applicable regulations to ensure safety and adherence to policy and regulation.
- Ensure all maintenance activities align with company policies and industry best practices.
- Drive and energy to influence and adapt to change in a ?start-up environment?.
- Use independent judgment to ensure projects/assignments are completed accurately and on time.
- Ability to travel up to 30% of the time
Basic Requirements:
- Bachelor?s degree in aviation management, engineering or related field.
- 8+ years of experience leading a team.
- Previous experience in airline maintenance and technical operations.
Preferred Qualifications:
- MS in Aeronautical, Electrical, Computer, Mechanical Engineering, Computer Science, Business Administration.
- Exceptional customer facing skills.
- Excellent communication and time-management skills
- Strong technical (IT and network systems) acumen with satellite communications systems and networks.
- Technical acumen and experience related to IFEC systems
- In-depth knowledge of aviation regulations (FAA or equivalent) and industry standards.
- Strong technical leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Effective communication and interpersonal skills.
- Proficiency in using MCC software and tools.
- Ability to work under pressure in a fast-paced environment.
- Project management experience is a plus
Will be eligible for discretionary bonus, with funding based on company performance.
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DIRECTOR - AIRLINE TECHNICAL OPERATIONS