AV/VTC Technicians

16 hours ago

Washington Dc, United States CompQsoft,Inc . Full time
HI Hope you are doing well. My name is Sravan, a recruitment Lead for CompQsoft, Inc. CompQsoft is a growing Federal Information Technology (IT) contractor with a significant presence within the Department of Defense. For our customers, we provide full spectrum IT services, including operations and maintenance, sustainment, and application development for legacy and modernization efforts. To successfully meet our customer requirements, we have initiated a sourcing campaign to engage well-qualified individuals such as yourself. We have provided the job details below. Please let us know a date and time in which we can address any questions you may have, and to allow us to establish a mutually beneficial outcome for your professional growth and the success of our customer's mission Job Title: AV/VTC Technicians Duration: Long TermClearance: Secret or HigherClient: WHSCertification: CASP or CompTIA SEC+ Key Responsibilities:

* Maintain and troubleshoot various VTC equipment, including cameras, microphones, audio and video playback, recording, and duplication devices.
* Work through and complete assigned tickets promptly.
* Conduct routine operational tests and fault isolation on AV/VTC systems and equipment.
* Reserve, schedule, and set up audiovisual equipment as required for events and functions.
* Perform regular Preventative Maintenance inspections of AV/VTC equipment.
* Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires, and cables to meet customer requirements.
* Integrate customer devices with conference room equipment, monitor sound feeds to ensure quality, test and resolve equipment issues, and maintain inventory of equipment.
* Coordinate requirements with customers and distant ends, using appropriate software to update the reservations database.
* Coordinate and schedule ATC & VTC Bridge connection requests and send connection detail information to customers, as well as perform connection testing with far-site participants.

Additional Responsibilities:

* Supervise junior AV/VTC technicians during the operation, maintenance, and troubleshooting of AV/VTC equipment and related components.
* Test equipment and its functionality.
* Possess all the skill sets of a junior AV technician, including problem recognition, research, isolation, resolution, and follow-up steps.
* Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

Required Qualifications: * Education: High School Diploma* Experience: 5+ years of relevant VTC or Help Desk experience.* Clearance: TS/SCI Required* Certification:* DoD 8570 IAT Level II Certification (Desired) Thanks and Regards
Sravan Kumar

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