Manager of Systems

2 weeks ago


Danvers, United States Robert Half Full time
Description

As an Infrastructure Manager, you will be responsible for the daily operations of our global corporate infrastructure and IaaS systems. You will lead a team of technical experts, ensuring the stability, scalability, and performance of our systems while maintaining compliance with industry standards.

Key Responsibilities:
  • Team Management: Lead, mentor, and develop your team to deliver exceptional results.
  • Infrastructure Operations: Oversee data center operations, virtual environments, systems, storage, and cloud infrastructure.
  • 24/7 Support: Contribute to a global support team providing round-the-clock assistance.
  • Problem Solving: Lead root cause analysis and resolution management.
  • Resource Management: Manage staffing and allocate resources effectively.
  • Compliance: Ensure adherence to compliance standards (ISO 27001, SOC 2, GDPR, PCI).
  • Issue Management: Coordinate critical issues and ensure timely resolution.
  • Capacity Planning: Track infrastructure needs and plan for upgrades.
  • Inventory and Patching: Manage inventory, upgrades, and patch management.
  • Process Improvement: Define, execute, and measure operational processes.
  • Infrastructure Administration: Monitor systems and manage vendor relationships.
  • Goal Setting: Define and prioritize team goals.
  • Uptime: Ensure system availability and provide on-call support.


Requirements

Required Qualifications:
  • Bachelor's degree in computer science or related field.
  • 5+ years of experience as a technical manager in a demanding IT environment.
  • Experience with Microsoft SQL, End Point, SharePoint, O365, and other corporate applications.
  • Strong communication skills, both technical and interpersonal.
  • Ability to manage multiple priorities and set appropriate expectations.
  • 5+ years of hands-on experience with:
  • Linux or Microsoft server operating systems
  • Endpoint solutions
  • Security issues and defenses
  • Backup and recovery
  • Internet technologies (HTTP, SSL, LDAP, SMTP, DNS)
  • Cloud orchestration
  • AWS or other major cloud vendor
  • SAN and fiber channel infrastructures
  • Windows server administration
  • Virtualization technologies (VMWare)
  • Clustering solutions
  • Business continuity and disaster recovery planning.


Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use. Manager of Systems
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