MS Teams Voice Engineer

2 weeks ago


Newark, United States NTT DATA Americas, Inc Full time

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

NTT Data's client is currently seeking a MS Teams Engineer to join their team in Newark, New Jersey (US-NJ), United States (US).

We are looking for an experienced MS Teams Engineer to participate in a migration project. The consultant will help guide and implement various MS Teams setup that's beyond basic user migration.

Responsibilities include:
  • Operationalize MS Teams Voice into a production ready platform (currently deployed in testing)
  • Transition HR / legal / compliance policies from existing Avaya / Cisco into MS Teams Voice
  • Testing and deployment planning throughout the rest of 2024
  • Template / checklist development to bring on sites and countries in the future

Required Skills:

  • 5+ years of experience with Physical phones (poly) implementation
  • 5+ years of experience with Proper security/policies setup for end devices
  • Governance Administration as it pertains to Voice
  • PowerShell knowledge for automation
  • Operator connect SIP trunking setup globally on MS teams side configuration
  • Dial plan management practices
  • Plugins/adjunct integration like recording bots for Verint


About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at .

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. MS Teams Voice Engineer


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