Salesforce Solution Architect

As an organization, TEKsystems Global Services provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support.
We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what's next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us.
At TEKsystems Global Services, we live in the tech world. We're out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything - our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture.
We're doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you've been searching for?
We're looking for a Salesforce Solution Architect to join our team - a practitioner who accelerates outcomes, affects positive change, and moves business forward.
Let's partner. Together, we can accomplish amazing things.
Here's what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires:
Position Overview
The Salesforce Solution Architect (SA) is a pre-sales professional, responsible for solution development in support of the Salesforce practice under Enterprise Cloud Applications pillar engagements in collaboration with TEKsystems sales partners.
The SA will be the primary driver for identifying, scoping, and creating solutions/proposals that encompasses detailed scope, technical approach, estimates, implementation approach, team structure, pricing, assumptions, and other contracts related details.
The SA will bring thought leadership, current industry know-how, and applied solutions to improve existing service capabilities, engagement and delivery challenges, and any research and development activities.
Leadership and in-depth knowledge of the following would be required:
Salesforce ecosystem, especially Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Salesforce CPQ, FSL and other functional areas of Salesforce
o Industry Cloud experience in Health Cloud, Financial Services Cloud, or Manufacturing/CPG/Energy a plus
Advisory, roadmap consulting as well as delivery of services in the practice's areas of expertise
Prior hands-on experience in being in a pre-sales role and owning solution and estimation is a must
Prior successful track record of pre-sales and solutioning with acceptable close rate is a must
Excellent MS PowerPoint, MS Word, MS Excel, and other MS office suite tools skills is required
Prior hands-on delivery experience - someone who has moved up the ranks in the career path from admin/developer to solution architect role
Experience working with global delivery teams in distributed environments in North America and India
Responsibilities
Meet with customers to understand business needs and map them to technical solutions
Outline solutions, including solution approach, diagrams, team member work estimates, timelines, and costs to build the solutions you create
Own solution roadmap, planning, estimation, and initial delivery efforts through assessment
and recommendations for successful delivery
Participate in RFx Responses and own response areas
Work with Sales and Contract teams on Statements of Work to ensure the proposed solution is translated to contracts
Collaborate with account executives to provide the technical sales support to close deals
Coordinate with our delivery teams on project team members and assignment of the right teams to fit our customer need
Work closely with Salesforce practice and ensure there is an agreement on final solutioning, team structure, and pricing
Determine if our services are a fit for customers' business requirement and direct them to the appropriate consulting practices within our organization
Contribute to the outcomes in opportunity pursuits in landing, expanding, and protecting business across verticals
Collaborate with practices on continued evolution of service offerings, presales & go-to market collaterals, such as case study support, account profiling, client presentations design, etc.
Key Skills and Experience
Strong understanding of Salesforce product suite and its ecosystem
5 or more years of experience designing and implementing solutions in sales cloud, service cloud, communities / experience cloud, marketing cloud, and general Salesforce platform applications
3 or more years of experience designing and implementing solutions in at least one of following areas (strongly preferred):
o CPQ
o Health Cloud
o Financial Services Cloud
o Field Services Lightning
o Manufacturing/CPG
o Energy Cloud
Experience with designing and implementing solutions in Pardot or Commerce cloud is a plus
Successful track record delivering varied size of Salesforce projects for enterprise customers
Successful track record in being pre-sales roles and owning overall solutioning
5 or more years of experience in leading pre-sales efforts and owning solution, estimation, and overall proposal development, including clearly defining scope, overall solution approach, high level reference architecture, team structure, and pricing
Demonstrated ability to successfully negotiate and close complex contracts
Excellent verbal and written communication and presentation skills
Experience with Agile delivery model (Scrum, Kanban, SAFe, etc.) and working with Agile tools
Timeliness, reliability, accuracy, dependability, and consistency in performance is a must
Be able to produce artifacts quickly with high accuracy and without any supervision
Must be a self-starter and be able to work collaboratively with multiple practice areas
Qualifications & Education
A technical bachelor's degree (Computer Science, Information Technology/Systems)
5 or more years of hands-on experience as a Salesforce Solution Architect or equivalent role
5 or more years of experience in Solution development/presales
5 or more years of consulting experience, including gathering requirements and collaborating with clients to implement technical designs
Ability to travel to client locations to deliver professional services, as needed
Preferred experience & certifications (2 or more of following or equivalent certifications):
o Salesforce Certified Administrator
o Salesforce Certified Advanced Administrator
o Salesforce Certified Sales Cloud Consultant
o Salesforce Certified Service Cloud Consultant
o Salesforce Certified Experience Cloud Consultant
o Salesforce Certified Marketing Cloud Consultant
o Salesforce Certified CPQ Specialist
o Salesforce Certified Field Services Lightning Consultant
Pay and Benefits
The pay range for this position is $130000.00 - $200000.00
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.
Our full-time, internal employment benefits include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Jan 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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