Technical Architect, Salesforce Demos

2 days ago

Chicago, United States salesforce Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Software Engineering

About Salesforce:

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position: Technical Architect, Salesforce Demos

Location: Office hybrid in Chicago, IL or Denver, CO or Atlanta, GA or Indianapolis, IN

The Technical Architect will oversee and continuously improve demo environments that serve as critical tools for Solution Engineers across Salesforce’s product suite. Reporting to the Director of Software Engineering, this role is essential for designing, developing, and standardizing demonstration setups to highlight the comprehensive range of our products and solutions. We are looking for a candidate with a strong implementation background, particularly someone experienced in Salesforce deployments who can scale solutions effectively. This role requires expertise in Salesforce APIs, including the Metadata API and Salesforce DX, to streamline environment configuration and maintenance.

Job Goals:

  • Develop extraordinary demo environments and tools that enable Solution Engineers to showcase the full breadth of Salesforce products.
  • Provide thought leadership on demo environment development, configuration, and execution.
  • Increase SE success by improving demo quality, adaptability, and performance.
  • Enhance SE productivity by reducing setup time for demos and providing pre-configured, high-quality environments.
  • Design and implement scalable demo scenarios that emphasize Salesforce’s differentiators and best practices.
  • Track, research, and resolve challenges that impact SE demo success.

Job Duties:

  • Identify and prioritize improvements across all Salesforce demo environments, implementing updates with each release.
  • Fulfill Solution Engineer requests for demo enhancements across multiple Salesforce products.
  • Document and track all changes, handle release notes, and maintain transparency on progress.
  • Define automation opportunities and develop requirements for new tools and capabilities.
  • Anticipate new product features and ensure they’re enabled and configured in demo environments to support SE success.
  • Implement naming conventions, development standards, and maintain environment quality and consistency.
  • Develop solutions using Salesforce APIs to automate and handle configuration changes.

Candidates Must Have:

  • Experience running demos with a focus on scalable, reusable configurations.
  • Strong background in implementing Salesforce solutions, following standard processes for development, DevOps, and scaling implementations.
  • Familiarity with Salesforce APIs (including the Metadata API) and SFDX for efficient environment management and automation.
  • Functional expertise in Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Platform, as well as emerging products and features.
  • Technical capability in system integrations, data migration, and implementation challenges.
  • Development experience with Apex and the Lightning Component Framework.
  • Proficiency with Salesforce DX, GitHub, and other DevOps tools.
  • Strong written and verbal communication skills.
  • Ability to work independently, meet deadlines, and take ownership of projects.
  • A related technical degree required.

The Best Fit Would:

  • Be self-motivated, proactive, and skilled in addressing needs and optimizing solutions.
  • Have strong attention to detail and a commitment to delivering polished, high-quality demos.
  • Adapt quickly to changing priorities and perform optimally under pressure.
  • Value metrics, measurement, and reporting to drive continuous improvement.
  • Demonstrate an understanding of personal and organizational branding.
  • Have experience managing sophisticated projects with contributors from diverse product areas.
  • Possess a strong design sense and interest in producing visually engaging results.

Accommodations:

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

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