Training and Support Specialist

7 days ago


Raleigh, United States Sunrise Systems, Inc. Full time
Job Title: Training and Support Specialist Job Id: 24-04592 Location: Raleigh, NC( Hybrid) Duration: 12 Months On Contract
No travel is required. This is a Monday-Friday, 8-5 position. The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available, upon approval, for the selected candidate that may not be local to the Raleigh, NC area.
  • The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units.
  • Strong instructional design and technical knowledge a must.
  • Strong content development and writing skills needed.
  • Ability to create resources to support employee learning, such as tips, job aids, and templates.
  • Good research skills.
  • This position will facilitate and support live virtual meetings and events.
  • Strong presentation, communication, and collaboration skills.
  • Must be professional, available during work hours, responsive, and timely.
  • Must be attentive to detail and meet required timelines for deliverables.
CLIENT prefers experience with following tools:
  • SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred.
  • Creating training videos and microlearning, a plus.
  • Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.
This position works with:
Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.



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