Desktop Support Technician

16 hours ago

Nashville, United States TEKsystems co Allegis Group Full time
Description

The Desktop Support Technician plays a crucial role in ensuring the smooth operation of computer systems within the Metropolitan Government. This position involves providing technical assistance to end-users, maintaining hardware components, and resolving IT-related issues. Responsibilities Include: -End User Support -Hardware Maintenance -Logistical Support

Skills

Desktop, Windows 10, Troubleshooting, Customer service, Technical support, Hardware, Support, Active directory, Windows, Office 365

Top Skills Details

Desktop,Windows 10,Troubleshooting,Customer service,Technical support

Additional Skills & Qualifications

Required Knowledge/Skills/Abilities: 3+ years' experience supporting Windows 10 operating systems. 3+ years' experience supporting and configuring computer hardware/software. 3+ years' experience working in a technical customer service environment. 3+ years' experience working with a ticket tracking system (e.g. Microsoft SCSM, ServiceNow, Cherwell, etc.).

Experience Level

Intermediate Level
Pay and Benefits
The pay range for this position is $22.00 - $26.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Nashville,TN.
Application Deadline
This position will be accepting applications until Jan 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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