Technical Writer/Illustrator

1 month ago

San Jose, United States Amiseq Inc. Full time

Client is looking for a contract technical writer/illustrator to join our Technical Publications team and create best-in-class end-user and internal documentation (illustrations and text) for client server hardware. We're looking for a candidate who is able to photograph, illustrate, and describe server hardware.

The successful candidate will be highly organized, able to work independently in a fast-paced environment, and able to produce multiple deliverables with frequent deadlines. Candidates should have the flexibility to learn new products and technologies quickly and to move from project to project as needed.

This position can be hybrid (2-3 days per week in office) or fully on-premises and is based at Client's San Jose headquarters.

Duties and Responsibilities

  • Create illustrations and written content documenting hardware technology and installation, configuration, and operating procedures using 2D vector and 3D CAD illustrations, blueprints, sketches, drawings, parts lists, specifications, prototypes, product samples, subject-matter expert interviews, and other sources.
  • Create written documentation following DITA XML standards and publish it using Github and CI/CD.
  • Photograph and take videos of prototypes, product samples, and final products to educate Tech Pubs colleagues, function as interim images in documentation, and serve as the basis of illustrations.
  • Follow Client Tech Pubs processes and guidelines for illustrations and written documentation and for keeping records of work status, deliverables, and revisions.
  • Manage multiple projects according to assigned project priority and execute action plans.
  • Perform other related duties as assigned.

Required Skills and Experience:

  • Associate's degree (A.A.) in a relevant area of study or equivalent experience
  • Portfolio demonstrating technical illustration and technical writing experience
  • Five years of experience using industry-standard computer-aided design and 3D modeling software for the purpose of preparing drawings and illustrations
  • Strong technical aptitude, demonstrating familiarity with server, networking, and storage hardware and software

Nice to Have:

  • Two to five years of experience using Adobe Creative Suite Software or comparable publishing software for the creation of manuals and other publications
  • Basic understanding of structured authoring (DITA XML)
  • One to two years of photography and videographer experience

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